Customer Testimonials

Local and knowledgeable

Friendly service and want to support local stores!!,

Mike waited on me and was terrific....
I get all my bike accessories here...
the store is fabulous !

Everything! The whole staff is always helpful and accommodating.

Quality service. Knowledgeable/friendly staff.

Very knowledgeable staff- and easy to talk too!

I can ride my bike to your shop. Individual attention too.

Very friendly and knowledgeable staff.

Great staff

Friendly, fast and efficient service. All around a great environment with amazing people to interact with.

I have a connection to this bike shop i have been going there since they opened up i am 66 now so you do the math. They care and go way out of their way for each and every customer!

Selection of products and the staff were great! Helpful , knowledgeable and super friendly!!

Variety and convenience to my home.

I was helped in a matter of minutes on a busy saturday. My tire was flat, off the rim, and had a puncture hole. It was sealed, inflated and reseated on the rim, pressure adjusted and wheel put back on. All done quickly and well and for a very reasonable price.

The service was outstanding! They took the time to explain the process of the bike rack installation.
Definitely recommend you visit !

High quality Trek bikes

Friendly and knowledgeable, great team.

Staff extremely accommodating and friendly. Stopped what they were wirking on and addressed my problem as a walk in
Fair prices on equipment.
Have only used them for forty years

Thank you for your quick and friendly service. Your staff greeted me warmly, took charge of my bike right away and fixed it quickly. Visiting your store was one of my best customer service experiences of the summer!

Very very knowledgeable and helpful staff. Extremely happy with our new bikes!

Sales people were very friendly. Stock was well organized and displayed. Loved the “vintage” bikes from the 80s and 90s hanging from the ceiling!

Friendly, prompt, and knowledgeable service. Thanks

Great quality

Your employees

Friendly folks

Good inventory and service was fast and professional.

Friendly, curious and knowledgeable staff. My only recommendation for improvement would be following maintenance on a bike and setting the brake cable length and spacing, please verify that there is enough slack to be able to remove the wheel

The customer service at Mystic Bike is the best. They address your problem and don't try to "up-sell" you. You know you are getting a straight answer and a fair evaluation of your situation. They have a great selection and the team that works there are subject matter experts and are willing to help!

It was awesome! Thanks so much

Your service was great and you finished several days before you told me it would be ready which was a pleasant surprise! Thank you!!