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Customer Testimonials
Sam repaired our Tandem, rescuing our trip to Martha's vineyard. She was not only quick, but thorough and friendly. Thanks a million Sam!
Honestly, committed, friendly, willing to go the extra mile!
Excellent repair & service!
Joe was very friendly, knowledgeable and helpful!
Great shop- really well thought out for displaying and interacting with great light!!!
Purchased Trek Checkpoint SL 6 etap, Garmin unit with a tail light and other goodies. They were amazing and I left with everything locked in!!!
I witnessed them treat everyone the same= as if they knew you!!!
I wished I lived closer as these folks would be my go to shop!!!
My sincere THANKS to both Chris and Joe …along with the other staff that gave me smiles
Giddy Up
I had a small repair but it was handled efficiently and promptly
Good job, not expensive.
Very friendly service. Spent a lot of time talking with me about bikes and options in a very non-pressure or salesman like manner. Would absolutely recommend to friends and family.
Very professional and knowledgeable ,
Great people, great service, great products.
Accommodating, knowledgeable, efficient, helpful, truthful!
The service was awesome, the staff were so helpful and took the time helping me out!
You are local, great products (like my Specialized bike), and after that chick attempted to soil your reputation on the the Stonington Forum, I wanted to show my solidarity to your business. We need to stick together as business owners!
Staff is knowledgeable and there to help people of all levels.
Nice shop and nice staff.
The person who helped my buy a pair of shoes could not have been better!
Customer service was outstanding.
Took the time to chat about options for new tires and tubes. I will be back and will recommend
Friendly very knowledgeable
Love my new bike! It was worth the wait
Service is very friendly and knowledgeable. Excellent help in determining witch Garman product was the best option for me.
The personnel are so helpful and pleasant to deal with
Fair prices, knowledgeable staff, fast service.
Convenience and great selection of cycling gear.
Friendly prompt service
Friendly, knowledgeable, accommodating, professional, speedy! 😊
Well stocked, helpful staff.
Came in unannounced with a flat tire for my Canondale road bike. The bike tech had a new inner tube installed and I was out there door in about 15 minutes, for about $10. I'm a long-time supporter of the Mystic Cycle Center and recommend your services to other bikers regularly – keep up the stellar service!
You guys hooked me up with my new Madone. Took it on its virgin ride today. A nice 50 miler. Couldn’t be happier. Thanks Mystic Cycle!!!
Everything. Service, personal attention, courtesy. Everybody is very helpful.

The Azub was rebuilt and works just fine!