- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
I was very pleased with the service...all happened as agreed and in the timeline expected. Staff were helpful and efficient.
Great staff!.... Both Sales and Service.
Lots of inventory, knowledgeable and friendly staff.
Great selection and helpful staff!
I like the technical competence, personalized service, the willingness and ease to deviate from a standard purchase to customize it to meet my particular needs, and the great and timely service! What else is there to say?
Amazing experience and support from MSC when buying my dream bike. 100% recommend these guys and gals!
Great customer service. I have a trek road bike with tubeless tires. I got a flat this past weekend. Getting a flat with a tubeless tire was a first. I took my bike to Mystic Cycle. I was uninformed when I bought the tubeless tires at a Trek store in NJ. Long story short - The team at Msytic Cycle fixes the tire explaining the entire process along the way. Now I know I need to add the liquid every six months! Thanks, Mystic Cycle team.
Friendly responsive staff.
Excellent, friendly, knowledgeable staff.
Andrew was outstanding fixing my derailleur right on the spot. Awesome job! Thank you
Bought my Specialized bike from you a couple years ago. I love the bike!
Helpful employees and a good selection
Friendly staff. Gave my son a sticker. Helped with issues with the bike that I hadn’t noticed. Great folks in there.
Awesome products, awesome people!
Friendly, knowledgeable, helpful staff.
Everyone was helpful.
Excellent customer service, thanks for going the extra mile to make sure that the customer is happy.
Great service, helpful and friendly.
Everything, but most of all the employees!!!!
Great service and a very good selection of bicycles.
Removed old bike pedals that had "frozen" in place due to dissimilar metals (crank arms and pedal threads). Installed new pedals. Work done promptly while we waited in the shop. Charged minimal amount for their services. Friendly and knowledgeable staff.
Everything. Service center part of the store was fantastic! Those guys really took care of me nicely.
My brother and I love the store and do most of our bicycle business there. Most times, we come with our “problems”. However, the staff is always positive and problem solving, resulting in a good job and good experience. Keep up the good work, First name removed K.
I'm a new customer. Thus far am delighted with my Easy Fold bike rack. I've had it for all of two days but so far love the ease of use. Joe was very helpful in explaining how it works. A seriously great product!
Thank you!
First name removed
friendly, patient, knowledgeable
I love the genuine kindness I receive from all of you when I go in. So knowledgeable and helpful.
Customer service was outstanding!
Mystic Cycle Center is always helpful and kind. They are experts, provide honest advice and follow-up and are great communicators. I highly recommend them to all cycling enthusiasts.
Friendly and timely service.
Great knowledgeable and friendly staff!
The staff is great. Everyone I speak to through the process of any visit takes the time to answer all my questions, helping with gear or talking you through tech.