- Phone: (860) 572-7433
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Customer Testimonials
They are attentive to your needs. They listen to you and answer any questions you may have. Joe did an excellent job in getting my bike properly set up, focusing on the best possible solution to assure best comfort and equipment to get the highest level of satisfaction. I highly recommend Mystic Cycle for any and all of your biking needs.
Friendly and informative.
How knowledgeable the staff is .
I am a 65 year old new cyclist. Clearly, at least to me, my objectives and needs are very different than many younger and more adventurous riders.
I share that because I was treated SO much better at MCC than any other bike shop I’ve been to. I saw first hand how they treat people by who they are & what they want, not like some other shops I’ve been to who either look down their nose at the old guy, or try to shame you into more than you need.
Not only will I now make this my cycling resource of choice, I am already spreading to word to peers, kids, neighbors, and so on.
A+ experience.
Sales people checked in but were not pushy.
Very friendly and helpful! Able to squeeze us in right away too. I highly recommend.
Fantastic bike store! I started my project to get a bike rack that did not shift while driving in the spring. Joseph Romanelli gave excellent help and advice and explained the hitch which I then got at a local garage near where I live and returned to Mystic to buy the Thule rack for two. Ryan and Michael helped me with the install and I am ready to use the rack. Great stuff! Thank you Joe, Ryan and Michael!
Very helpful and nice staff, great selection.
Great customer service.
Helpful knowledgeable staff
Good selection and staff service. Little pricey
Efficient and top notch.
Very friendly and knowledgeable service! And responsive!
Friendly prompt service. Will to talk and answer my questions.
Thanks!
Friendly. Andrew. Thumbs up.
Close by and Joe takes care of me
Very knowledgeable sales person
Love the fast while you wait service. Great business!
Quick service and the staff member who helped me was very knowledgeable and friendly. It was a great service experience.
Cheap and fast!
very friendly; good size inventory of clothes and equipment
High quality and great service! Very helpful with getting my daughter her first bike!
Great team! Always helpful!
Front desk help was great. Shepherded me around the store to find all the goodies I needed.
Friendly knowledgeable service and advice.
Very helpful and knowledgeable staff!
As soon as I stepped inside, I was embraced with a sense of familiarity, as if I were part of the family seeking assistance with the refurbishment of my beloved Santa Fe Mountain bike. The team at Mystic Cycle works genuinely and visibly cares about their customers' needs
Staff was extremely friendly and helpful. Got my kid’s bike on a stand right away and fixed the problem on the spot. Thanks for a job well done.
Thumbs up for being able to schedule a service date, drop off the bike on such date, and ready for pick-up by COB. Did not miss a day of training.
That’s how a bike service shop should operate.
Helpful and efficient