Customer Testimonials

Joe was very helpful and professional. The purchase of my Hightower went seamlessly and I'm looking forward to riding with Santa Cruz again.

The service that was done to are bikes fixed the issue the first time.

Working with Joe was great. He was very knowledgable, patient, and friendly over the course of many visits as I wrestled with the idea of purchasing a TREK Verve +3. I finally decided to go ahead with the purchase and, after two days of riding, I am very happy with the bike. I look forward to returning to the store and working with Joe on future purchases.

Friendly and helpful service. Willing to take the time to help make a decision on the right bike

Sales person was very helpful, I liked the fact that you maintain a large inventory.

Everyone was super friendly and a pleasure to deal with.

As a customer who rides, I appreciate being able to schedule an appt for a MCC Tune-Up where I was able to bring my bike to the shop the day before the appt and pick up the bike at the end of day of the scheduled appt. Now, that is how bike maintenance service should operate. Please keep that operational process ongoing. As a cyclist who does not appreciate down time during training, your shop scheduling etc is terrific. Keep it up…

First name removed Stevens
Mystic

Professional and knowledgeable sales and service representatives, and quality brand products all in one place! Whenever I need help, there is always someone who is willing and capable of doing whatever is needed to ensure my satisfaction.

outstanding service

I cam in looking for a shifter cable, but ended up purchasing a new rear light as well. Excellent selection of gear, accessories, etc. Sales staff helpful; not pushy.

Fast, friendly, knowledgeable service.

You have great products and knowledge, AND it is important to support a local business. You get much more than online ordering.

They guys were just great. Took care of servicing my bike right on the spot while I waited which was terrific!

good product selection and service

The staff is friendly and very knowledgeable, the prices are reasonable, and the service is top notch. It doesn't hurt that they have a "bike museum" hanging from their rafters.

Sam was very helpful, she fixed my bike while I waited!

What a delightful bicycle repair woman, whose name I forget. Helpful and educational.

The staff is always very helpful and there's a good range of products.

All the staff at Mystic, Cycle Worx are attentive and care about the experience of shoppers. They routinely go above and beyond.

Pleasant staff.

Great, friendly service, bike was ready 4 days sooner than promised!

Awesome staff, very knowledgeable. The service/repair guys are the best and the service is incredible !

a shopping friendly local🤗

Bike tune up special in February is a great deal. MCC did a wonderful job going through my bike, cleaning it and replacing parts as needed.

Friendly, knowlegable staff. Many bikes in stock to trial.

I really like the staff …. They have always demonstrated professionalism and friendliness. I also really appreciate the fact that I can stop in and get things like a flat tire fixed right away. I’ve been buying bikes from Mystic Cycle for 30 plus years and have referred others as well.

Friendly and great service.

Prompt service. All staff was very attentive. Introduced themselves right away.
A family atmosphere!!!!!
Will definitely be back

Friendly knowledgeable staff and good vines all around. I’ve been going to mystic cycle since I was a young child and I’m now 39, still bringing my specialized rockhopper from the 90’s there for service.

Thank you

We walked in just wanting to look at ebikes but walked out with 2 ebikes and a car carrier. Joe answered all our questions and was fantastic at taking his time with us and getting to know what we wanted. We had a wonderful experience and I am already telling everyone about it.