- Phone: (860) 572-7433
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Customer Testimonials
I had a bike shipped to Switzerland, not a simple request. Joe was extremely helpful and followed through with every detail. Very courteous and knowledgeable. I greatly appreciated how he turned a complicated need into what seemed like a simple process. He is to be commended!
Knowledgeable, friendly staff. Good selection of products to meet my cycling needs. Shop staff that live, ride, and care about the local cycling community.
Very helpful chap who replaced my broken mirror.
Thank you for your quick and professional work, my bike is now working perfectly again!
friendly and quick
Friendly & timely service
Friendly, knowledgeable and professional.
Everyone is extremely helpful and pleasant. They have everything you need when you need it. Their mechanics are top notch and their salespeople are knowledgeable and helpful
Always friendly
Service was great!
Staff was knowledgeable and helpful
The people who serviced my ebike were competent, professional and very supportive.
Friendly, timely service.
Friendly and nice.
I needed a flat fix for a ride the same day. The staff fixed it in 15 minutes for a very reasonable price, and were very friendly and courteous.
Clean tune up, the best customer service
Friendly professional service.
Affordable and available
Friendly and helpful staff
Service bicycle &/or get related product
I just purchased 2 new e-bikes from Mystic Cycle Centre. Sam helped me pick out the best bikes for my riding style & budget. Everybody at Mystic Cycle Centre was extremely knowledgeable & helpful. The bikes were assembled & ready for pickup days ahead of schedule. I would definitely recommend Mystic Cycle Centre for anything bike related.
very friendly and knowledgeable staff. quick at service and repairs.
Knowledgeable and very friendly staff. Also willing to match prices.
Friendly and informative staff
The staff is very knowledgeable and friendly. I needed a new helmet and Ryann was there to assist me with the various selections they had to offer and suggested one for my style of riding.
The color I wanted needed to be ordered, but was in stock at the supplier. It was to take about a week to be delivered to the store. I got a text that it was in in two days. When I went on-line to review the specifications I saw it recently went on sale for $10 less that what I purchased it for at the store. They gave me a store credit for the $10.
I could not be happier with the service.
Personal recognition by staff, remembering your name and your specific biking style/needs/eccentricities is so great and important in our local bike store….it’s so much more that a retail encounter and more of a clan/ cult/family experience….you guys are rocki’n it! Keep up the community energy!
Very accommodating
The team is always friendly and works with you. Great service
Top quality bikes with great service. Had what I wanted in stock.
Excellent service by nice people