Mystic Cycle Centre
25 Stonington Road
Mystic
CT 06355
United States

Customer Testimonials

Report a concern   January 16, 2025 — Rated 10 out of 10 by T.R. Mystic Cycle Centre
What do you like about our products and services?

💯Super Smart Staff, great support for all your cycling activities 👍

Report a concern   January 13, 2025 — Rated 10 out of 10 by C.M. Mystic Cycle Centre
What do you like about our products and services?

Service was great and affordable!

Report a concern   January 12, 2025 — Rated 10 out of 10 by R.K. Mystic Cycle Centre
What do you like about our products and services?

There is a wide range of merchandise. If they don’t stock it; they will order or recommend an alternative. The service department is very knowledgeable and helpful. Under most circumstances they will address your issues or concerns right away There may be times when the repair is to involved. An appointment can be made which is very reasonable.

Report a concern   January 11, 2025 — Rated 10 out of 10 by J.C. Mystic Cycle Centre
What do you like about our products and services?

Everything

Report a concern   January 10, 2025 — Rated 10 out of 10 by M.W.B. Mystic Cycle Centre
What do you like about our products and services?

Great advice from
Experienced mechanics and riders

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.L.W. Mystic Cycle Centre
What do you like about our products and services?

My husband and I like to purchase locally. Your convenient services and friendly, knowledgeable staff are so appreciated.

Report a concern   January 9, 2025 — Rated 10 out of 10 by J.B. Mystic Cycle Centre
What do you like about our products and services?

I brought my bike in to change over to tubeless set up. I wasn’t expecting the work to be done immediately. They were able to complete the job in a few minutes as I waited. The technician (forgot his name) also gave helpful hints as he worked on the bike. I felt very taken care of and would recommend to anyone.

Report a concern   January 6, 2025 — Rated 10 out of 10 by T.L. Mystic Cycle Centre
What do you like about our products and services?

Friendly staff, fast service

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.N. Mystic Cycle Centre
What do you like about our products and services?

Excellent products and services and a good
Community oriented company

Report a concern   January 4, 2025 — Rated 10 out of 10 by S.K. Mystic Cycle Centre
What do you like about our products and services?

Friendly, knowledgeable and staff take the time to explain things

Report a concern   January 2, 2025 — Rated 10 out of 10 by T.L.M. Mystic Cycle Centre
What do you like about our products and services?

We bought a pedal assist Trek for my while we were Mystic. We did not intend to buy however We found the right bike and Cesar was outstanding. We are from Enfield so its not convenient for us to get to your shop however the right bike, great service and I like to support local businesses vs. big box or online,

I wish you all the success

Report a concern   December 21, 2024 — Rated 10 out of 10 by C.B. Mystic Cycle Centre
What do you like about our products and services?

We love MCC. The staff is always super friendly and helpful.

Report a concern   December 20, 2024 — Rated 10 out of 10 by S.S. Mystic Cycle Centre
What do you like about our products and services?

The sales person who assisted me with my purchase was knowledgeable, helpful, friendly, and courteous. The store appears to be well stocked.

Report a concern   December 18, 2024 — Rated 10 out of 10 by P.D. Mystic Cycle Centre
What do you like about our products and services?

Quality

Report a concern   December 17, 2024 — Rated 10 out of 10 by P.H. Mystic Cycle Centre
What do you like about our products and services?

The service is amazing and above reproach. The staff have amazing technical knowledge but still the store has a neighborhood feel.

Report a concern   December 16, 2024 — Rated 10 out of 10 by J.J.F. Mystic Cycle Centre
What do you like about our products and services?

Great products and very helpful, friendly staff

Report a concern   December 16, 2024 — Rated 10 out of 10 by D.B. Mystic Cycle Centre
What do you like about our products and services?

You got me out of a jam and werer respectful

Report a concern   December 16, 2024 — Rated 10 out of 10 by R.A. Mystic Cycle Centre
What do you like about our products and services?

The helpful staff that work there

Report a concern   December 15, 2024 — Rated 10 out of 10 by K.R. Mystic Cycle Centre
What do you like about our products and services?

All of the staff there is very friendly and knowledgeable

Report a concern   December 15, 2024 — Rated 10 out of 10 by G.M. Mystic Cycle Centre
What do you like about our products and services?

Walked in with an old Motobecane bike I picked up at the Stonington transfer station on Greenhaven road. The tires were flat, and the valves required an adapter. ( i haven't cycled in over 20 years, so I'm kinda not up on this new stuff).Chris, the technician, was a great help. Actually everyone there were knowledgeable and friendly. Chris re pressurized the tires, checked the shifting mechanisms, chain for stretch, etc. Set me up with an adapter for the valve.
The cycle turned out to be pretty puff, it is the "Cafe Noir" model, 27 speed, circa early 2000's.
Thanks again for the help....good experience

Report a concern   December 15, 2024 — Rated 10 out of 10 by E.Z. Mystic Cycle Centre
What do you like about our products and services?

Everyone there is absolutely awesome 👍👍👍Great service , very accommodating , and friendly. Treat you like family.

Report a concern   December 15, 2024 — Rated 10 out of 10 by J.T. Mystic Cycle Centre
What do you like about our products and services?

Some of the nicest people I have ever met. Extremely knowledgeable and helpful, I appreciate all your help and service!

Report a concern   December 11, 2024 — Rated 10 out of 10 by B.K. Mystic Cycle Centre
What do you like about our products and services?

They have excellent customer service!

Report a concern   December 8, 2024 — Rated 10 out of 10 by P.M. Mystic Cycle Centre
What do you like about our products and services?

I dealt with Cesar via phone and he was phenomenal. He spent quite a while on the phone with me and went out of his way to find the right part for me. Fantastic service and great guy.

Report a concern   December 6, 2024 — Rated 10 out of 10 by T.N. Mystic Cycle Centre
What do you like about our products and services?

Very knowledgeable service people (Caesar helped me when I came in). Also friendly and helpful. If you don't have the product, you'll try to order it. This particular order came in very quickly.

Report a concern   December 5, 2024 — Rated 10 out of 10 by W.S. Mystic Cycle Centre
What do you like about our products and services?

Ceasar was incredably helpful. Took the time to answer my questions and show me products. It was the best customer service that I've seen anywhere for years!

Report a concern   December 4, 2024 — Rated 10 out of 10 by D.G. Mystic Cycle Centre
What do you like about our products and services?

The knowledge and attitude of your stafff. Excellent!!!

Report a concern   December 1, 2024 — Rated 10 out of 10 by K.T. Mystic Cycle Centre
What do you like about our products and services?

Entire staff is very helpful and well informed. Always a great experience.

Report a concern   November 27, 2024 — Rated 10 out of 10 by B.D. Mystic Cycle Centre
What do you like about our products and services?

staff is friendly, helpful and knowledgeable = Michael and Chris

Report a concern   November 25, 2024 — Rated 10 out of 10 by D.M. Mystic Cycle Centre
What do you like about our products and services?

Nice , knowledgeable people


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