Customer Testimonials

Helpful and very friendly!

Good quality and good promo. Services are really good they really friendly technicians is taking care my trek bike. I recommend crossroads bike shop to all my friend.

Great selection and superior customer service.

Service staff were extremely knowledgeable and friendly.

Quick, professional and personable.

The local presence, the quality of products, the helpfulness and knowledge of the staff.

Super service and a great bike!
Name removed

I brought in an older bike for new tires and a cleaning. It turned out there were other issues that needed to be addressed that i was unaware of. the bike technition called before starting any work. he informed me of the additional work needed allowing me to decide whether it was worth investing the money in an older bike. in my case , it was not and although he had spent time thoroughly checking the bike, he charged me nothing and took the time to explain everything he had found. I highly recommend Cabarrus cycling as they are knowledgable, trustworthy and friendly whether you use their services or not.

Very pleasant to deal with on the phone.

Prompt complete service.

Going the extra mile.

Quick & easy returns/exchanges

Great staff! Always helpful

Great service!

Very nice shop good customer service and awesome bikes.

Very nice shop amazing discounts on bikes and gear I was able to even trade in my son's old MT BIKe and use the credit towards the purchase. Juan runs a good shop. Also check out Crossroads Bike Shop in Statesville NC both shops have amazing customer care!

Great service and friendly staff!! I will definitely use them in the future.

You have a nice selection of cycling needs and always have good info and suggestions!

High quality products sold and very helpful & friendly employees!

Super organized store; friendly, helpful staff. Will be back and have already recommended to friends.

Prompt and courteous service.

Friendly & knowledgeable staff!

They were very helpful. Got a tune-up and they didn't try and sell me on things I didn't need, so my price was lower than expected. They're my service center from now on.

Service was impeccable! Friendly even when I stated that I hadn’t ridden in years. Very easy to talk to everyone in the shop

Juan (The sales rep) that helped me was friendly, knowledgeable and help me to select the best product for my needs

Very friendly and super helpful when I went in. I was originally helped by Matt but when I went in to pick up my bike after it’s amazing servicing, I got helped by well everyone to get me ready for the road. It was truly an exciting experience I would recommend to anyone. Thank you Crossroads Cycling Co.

Quick turnaround time

Everything

Quality and friendly

Friendly, professional staff that will do everything they can to make a customer happy. Quality work on the repair needed for my bike.

Juan is always ready to help get what I need, taking additional steps to make sure that I, the customer, receives great service. He is a great cyclist as well!

Great product, knowledgeable staff and fair prices.

Great customer service!