Customer Testimonials

Excellent customer service.

Friendly & informative service. Thanks

The guys are awesome to work with and get your bike back quick!! Would recommend to anyone.

Stopped by the shop to pick up a park tool accessory and was welcomed immediately as I entered the shop. The employee that helped me was very informative and a pleasure to chat with. Crossroads is a great shop and have great employees.

Everyone was so helpful and nice. Even our dog was welcomed into the store. And finding just the right accessory for the dog to ride along was made so easy. Test rides are important and were encouraged. Thanks for your assistance!!

Very good service overall. Tune up is the best I’ve had done on my bicycle

Great service

A family friendly place with very helpful and knowledgeable staff!

Everyone at the store is great to deal with, they know the products and are very helpful and patient and answer all the questions.

Everything!

I had knee replacement surgery, and they were very helpful in making sure I chose the right bicycle for me. I tried it out at the research campus, and I think I made the right choice. I also like dealing with someone who specializes in bicycles and can answer all of my questions and who are available if I have future questions or need help with service.

Very courteous and knowledgeable staff. Very nice shop and good prices.

Impeccable bike service coupled with very knowledgeable staff. Everyone made me feel comfortable and important. They took the time necessary for me to understand the best options for me and my bike. Definitely a repeat customer!!!

Everyone is always so friendly and helpful.

Very friendly staff, knowledgeable, and reasonable prices.

I’m in love with my new bike and will definitely recommend people to go the shop and it’s so close to my house.

Great product and great customer service.

Great service great people great job

Top quality. Variety.
Knowledgeable, helpful

Very friendly and helpful staff.

Love this shop! Always so welcoming and informative!

Great customer service! Super helpful and friendly. Service department is quick and efficient.

Friendly, helpful staff

Excellent Service. They really care and always strive to make things right and are fairly priced, especially service.

Quick service

Friendly and knowledgeable service and willing to help with all issues. Very pleased with all products.

Great people. The service department is top notch and very reasonable on price. Terrific selection of Trek bikes and all sorts of accessories.

Great staff!

Friendly people work there. They were very nice and helped solve my issue right away.

Professional and polite, quite happy with the whole evolution.