based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The calls before & after your visit.
I have had the same man coming to my house for 5 years and I do not like the change.
Reliable. Always on site when scheduled.
ALWAYS on time and friendly.
Nice employee,helpful and a great job. If there is problem they will alway come back.
efficient and friendly people. Professional- always let me know when they will be on my property.
Timely , keep same reps that. R knowledgible and good about rrminders
Consistently punctual, efficient and friendly. I know I'll always be able to call if I have a problem and a technician will return to find a solution.
Will schedule service to fit my business schedule. You stand behind your service agreement.
prompt on service calls , people who know there business and are willing to help .
The service person is prompt and friendly and does an excellent job of resolving any insect issues.
receiving postcards in advance of appointments, not having to be home for the appointment to be kept, having regularly scheduled service
(can't login to make my payments is a problem)
service person is outstanding, very professional and friendly
Every one who I have met since the begining of the service contract until now have been outstanding in responding, following up, communicating etc.
I really believe you all are awesome. Our service Tech Mike is excellent!!!
Muchas gracias.
I found Bug Master to be a company of friendly, efficient, professional people who delivered the high-quality service I needed, but in the specific way I requested and at a very affordable price.
Promptness and quality of the individuals who provide treatments.
Online customer service request and quick replies. Service Tech is usually sent out with good response time and will inform customer of concerns. Great job !
The personnel is great!
Joe Garcia is good to work with. He returns calls and keeps to his schedule.
Contact me about our service day. I did not know the last 2 times when the tech would be there. Also, I am supposed to be getting a natural treatment instead of chemical treatment. I am not sure if that was provided on our last treatment because we did not get an invoice.
Friendly, efficient technician. Reliable service.
Your man Joe was efficient and personable. Highly recommended. I have been using your service for over 20 years. Blake Tollett
you guys were available
On the few occasions we have need extra attention to eliminate the problem you have treat the location as many times a necessary to get rid of the pests.
I am very happy with the attention to detail, knowledge, and care that my technician, Tyrone, gives to my property. He's the best!
When you have someone in and around your home on a regular basis, it's comforting to have it be the same person year after year. You get to know them, recognize them in the grocery store or around town, talk to them about family or vacations. I am especially glad that people don't get switched around so I have strangers there all the time.
personally i do not see how the technician can treat so many structure in so little of time. i think on the average there are 8 buildings that get treated in 1 hour and 35 minutes. (last treatment).
You come when you are scheduled and do what you say you will do.
I would if they would check in the building management office before spraying.
prompt response to requested service!