The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   October 7, 2025 — Rated 10 out of 10 by L.B. Columbus - The Parking Spot
What do you like about our services?

The convenience.

Report a concern   October 7, 2025 — Rated 10 out of 10 by T.S. Atlanta - The Parking Spot 2
What do you like about our services?

Always on time!

Report a concern   October 7, 2025 — Rated 10 out of 10 by M.B. Nashville - The Parking Spot
What do you like about our services?

Made getting to the airport and keeping our car safe super easy!

Report a concern   October 7, 2025 — Rated 10 out of 10 by David Jensen St. Louis - The Parking Spot 2
What do you like about our services?

Convenient location and the covered parking protects my car. There is rarely more than a short wait for a shuttle bus, either in the garage or at the terminal. All employees are friendly and helpful. On two occasions they even helped me jump start my car!

Report a concern   October 7, 2025 — Rated 10 out of 10 by Kay H Aeby Austin - The Parking Spot East
What do you like about our services?

So convenient to book and reserve online!!!

Report a concern   October 6, 2025 — Rated 10 out of 10 by T.I. Atlanta - The Parking Spot Fly
What do you like about our services?

Great drivers, so nice and helpful

Report a concern   October 6, 2025 — Rated 10 out of 10 by Arnulfo Moreno Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Courteous employees and easy access to your facility.

Report a concern   October 6, 2025 — Rated 10 out of 10 by R.S. St. Louis - The Parking Spot 3
What do you like about our services?

Quick availability on return flights

Report a concern   October 6, 2025 — Rated 10 out of 10 by P.W. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Everything worked well. Close to airport, transport buses timely. Excellent and reasonable

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.H. Philadelphia - The Parking Spot South
What do you like about our services?

The bus drivers are very helpful

Report a concern   October 6, 2025 — Rated 10 out of 10 by K.S. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Great location, fast pickup

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.R. Chicago MDW - The Parking Spot
What do you like about our services?

Easy in. Easy out. Quick shuttle to and from airport.

Report a concern   October 6, 2025 — Rated 10 out of 10 by Jennifer Bollacker Denver - The Parking Spot South
What do you like about our services?

Ease of booking. Pick up and drop off at my car! Great prices! Fataumata my driver was great!

Report a concern   October 6, 2025 — Rated 10 out of 10 by Tracy Lindsey Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

I liked the lot was fenced and patrolled
Both drivers were absolute gentlemen.
Had a little problem cutting out, but someone came out immediately and assisted.
Will absolutely park here again.

Report a concern   October 6, 2025 — Rated 9 out of 10 by D.P. Columbus - The Parking Spot
What do you like about our services?

Lower pricing. Convenience to airport.

Report a concern   October 6, 2025 — Rated 10 out of 10 by W.W. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

Prompt pickups, friendly drivers, fair price

Report a concern   October 6, 2025 — Rated 9 out of 10 by C.G. St. Louis - The Parking Spot 2
What do you like about our services?

Convenient location, options for parking and you offer discounts/ "coupons" to lower parking rates.
Your drivers are great! They're friendly, helpful and timely

My one issue is with the self checkout machine: sometimes the buttons just don't function properly and I end up checking out with the live cashier. It takes more time when you want to pay and just go.

Report a concern   October 6, 2025 — Rated 10 out of 10 by L.R. Baltimore - The Parking Spot West
What do you like about our services?

Driver helped me with my suitcases.

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.M. Phoenix - The Parking Spot South
What do you like about our services?

Quick and efficient

Report a concern   October 6, 2025 — Rated 10 out of 10 by B.N. St. Louis - The Parking Spot
What do you like about our services?

Convenient, safe and reasonable costs

Report a concern   October 6, 2025 — Rated 9 out of 10 by D.A.N. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

I've consistently appreciated the care that the drivers take in helping with loading luggage and doing their best to get us to the terminal and to our car as efficiently as possible. (I once even had a driver volunteer to drive me all the way back to my car, after realizing I'd forgotten my carry on!)

However, my last experience with TPS (Oct 29) did not live up to expectations. We got in line at Term C at 11 pm, and there were so few busses running to Will Clayton 2 that we waited well over 1/2 hour and wound up taking an UBER to the lot to get our car. Dispatch was apologetic, and seemed to be doing what he could to get a bus to our location. But by the time Will Clayton 2 got picked up, there were about 10 people in line. Even with the Uber, we did not exit the lot until after midnight.

I shared this experience with Tracy C., who called to learn more about my experience. I am really pleased with how she handled my concerns and believe that she will check into the situation, as she said she would.

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.A.L. Philadelphia - The Parking Spot South
What do you like about our services?

Quick pickup and credit of free nights

Report a concern   October 6, 2025 — Rated 10 out of 10 by Lisa Bono Pittsburgh - The Parking Spot
What do you like about our services?

This was the first time I ever used this type of parking service at the airport. From check in to check out, the process was streamlined and effortless. Drop off and pick up were flawless. I would highly recommend and would definitely use them again.

Report a concern   October 6, 2025 — Rated 10 out of 10 by E.D. Philadelphia - The Parking Spot South
What do you like about our services?

Easy reservations. Easy to access lots. Shuttles always available.

Report a concern   October 6, 2025 — Rated 10 out of 10 by B.J. Denver - The Parking Spot West
What do you like about our services?

I used your service in August shortly after you took over USAirport and it was as little disorganized. I used it again in August and twice in September and the service was excellent.

Report a concern   October 6, 2025 — Rated 10 out of 10 by Candace Mosley Atlanta - The Parking Spot
What do you like about our services?

There is an agreement with my employer and your company which makes uaing the services more economical. I wish it was a true indoor facility like Peachy Parking.

Report a concern   October 6, 2025 — Rated 10 out of 10 by E.M. Hartford - The Parking Spot
What do you like about our services?

Clean , fast, good drivers

Report a concern   October 6, 2025 — Rated 10 out of 10 by Gregory Stankie Orlando - The Parking Spot
What do you like about our services?

Ease of parking and especially using the App when we need to be picked up

Report a concern   October 6, 2025 — Rated 10 out of 10 by B.G. St. Louis - The Parking Spot East
What do you like about our services?

Staff are polite and assist with bags.

Report a concern   October 6, 2025 — Rated 10 out of 10 by T.B. Dallas Love Field - The Parking Spot
What do you like about our services?

Access was convenient and minimal wait time for the shuttle.


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