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Guest Testimonials
Friendly shuttle drivers. Quick service. Reliable shuttle that rarely lets you wait over a couple of minutes. The driver even loaded my suitcase into my truck and offered to scrape the ice for me.
Excellent process from start to end. Drivers are very courteous and make to trips enjoyable.
Parking is close to the airport. Lot is secure.
The shuttle bus waiting for me at the airport, and carside drop off- I felt safe and like I wasn't having to wait for a ride
The convenience of being picked up and dropped off at my car; consistent pick up routes to the airport; covered parking
I have used multiple parking lots and by far this is the best option for me. Great app and service
Fast friendly and clean.
Quick, easy, convenient.
Easy shuttle drop off and pickup
Good price. Friendly staff. Easy drop off.
Reasonable price. Easy parking and reliable pickup.
The rep in the booth was very helpful and friendly
The shuttle driver was very good on one of the coldest mornings in st. Louis. He even made sure our car started in the sub zero temperature.
Professional, good price, very prompt
Friendly drivers, and the south location is efficient and quick
The drivers are very friendly and the pick up at the parking area and the airport was easy and fast
The evening I arrived the temperature was @ 7-8 degrees so I was thrilled to see the shuttle waiting when I exited the airport. When we got to the lot my car was waiting, on and heat blowing, getting me on the road home very quickly.
I have one complaint about The Parking Spot - in the last year i decided to prepay which I had never done before and as it turned out my husband needed unexpected surgery and we had to cancel our trip. I notified the office 3 days in advance and was told there would be no refund, I thought ok, but no credit either. Really?? After being a customer since the first day you opened at BDL and using your services faithfully a few times every year, not even a credit. So here's my plan going forward - I'll never prepay again, and for any extended trips I'll probably start using Uber.
Your system works well. Very dependable
Ease and price
Was great experience. The shuttle was waiting for us and we didn't have to stand in the freezing cold at all!
everyone was professional, your drivers assisted with bags and treated me like I was there only passenger, great experience!
Prompt pick up.
Very easy access from interstate 85. The frequency of shuttles both from the parking lot in the airport terminal.
Easy pickup and drop off
Love the timely shuttle's! The drivers are so great and polite. I also love how they will take your suitcases up for you so you don’t fall up the stairs.
Very prompt pick up and drop off.
I like the covered parking option. Great drop off and pickup service.
Easy to make a reservation. Drivers are always polite and professional.
Fair pricing and frequent bus runs to and from the terminal.
Excellent