- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, no chemical smell, quick drying time, good pricing.
I was able to get an appointment quickly and easily and the technician was willing to text with me while on vacation since I had bad service. We had our house sitter check it out and they did a great job on the old carpets, they looks so fresh and clean. I would recommend zerorez.
Nick was a great service person -- he was neat, polite, and kept doing his job -- despite
the fact that his machine in the truck kept konking out and he finally had to get another truck to finish the job. Nick kept his cool.
Thank you Nick - the chocolate stain is looking good. God Bless
Did a good job on the carpet . Did a good job on the drapery too! Thanks.
Mike M. did a great job and was very personable!
Got me in same day. Tech was Knowledgeable and fast.
Very professional & thorough service.
My carpets were left much wetter than I had anticipated.
Very helpful and friendly. I have used them 3 times and not one problem. I appreciate the wonderful customer service and attention to detail.
Friendly, upfront, courteous.
Will definitely us again
Excellent service, very professional.
The products work and the techs are very knowledgeable.
Jacob cleaned our vents and carpets. He was very professional and explained everything to us and answered all of our questions.
The carpets look and feel great. We used a different company in the past and they never felt very nice and the look was just okay.
We will definitely use Zerorez again.
Our grandson was excited that Jacob was able to find a Lego gun that he had lost down one of the vents. Jacob pulled it out of the filter in his truck. Thank you Jacob!
happy with the service.
Curtesy and pride in work performance.
The associate was very nice and explained everything in great detail so I would know what to expect. Thought it smelled great and it got all my stains out and my carpet looked brand new again. Yay!
We absolutely loved our service and Technician Nick. We were his last call of the day and he still gave us such great work and attention: He is a great representative of your company.
The time he spent on our carpet,even though he was probably tired was exceptional.
His manners and knowledge were outstanding. We will for sure be recommending Zerorez to all of our family and friends.
The carpet itself looks amazing ! (not easy to clean a white carpet)
We own a few rental properties and for sure will be calling Zerorez for all of our future jobs.
We will also be asking Nick to be our Technitian, now that we are spoiled.
Thanks again: The Boyds
Your Tech was very professional and explained everything perfectly. Levi did a fantastic job.
So many options of deep cleaning and the process was quick and easy!
For starters, NO chemical smell, drying time is fast. Technicians are friendly and efficient!
A little more quality control. Although the carpet cleaning was excellent, they chipped a piece of wood from the bottom of the master bedroom dresser. Probably didn’t notice the damage, but still happened.
Great product and great service!
I think the job was done a little to fast.
The carpet cleaned up great. Having said that, areas of the carpet are still damp after 3 days.
I like the care for the environment with the empowered water process and it works. That’s why I keep coming back! Plus the care, efficiency and friendliness of the crew is impressive. I will hire them again and again! And definitely recommend them to all!
Tech was great, very good job!
Sebastian did a beautiful job. Will definitely recommend!
Great service, good products and promotionals.
Good service. The only complaint is that we were told the carpet should essentially be dry in a few hours, but after over 24 hours, none of it feels completely dry and there are places where it is still very wet.