- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Non toxic. No residue, cleans well for my needs. Personable service reps.
Punctual. Professional.
Used them 3rd year in the row. Removed stains did not reappear!
I cleaned my carpet with you and a week later I spilled wine on the carpet. I called your company because you did such a great job cleaning and your customer service was impeccable. Granted I spilled the wine but to charge me over $100 to clean a wine spill was absolutely ridiculous. I will not use your company again and I will not recommend you to anyone else. I quit using Stanley Steemer because your cleaning was so much better and your customer service was so much better. I hope others read this and find out the all mighty dollar is so much better than treating your long time customer with a little more respect.
Excellent job, knowledgeable, helpful, respectful, offers suggestions and help, I plan to be a repeat customer!
Our service tech arrived on time. Communication was GREAT! He was efficient and careful not to damage our house. He was clean and friendly. Highly recommend
Everything
Did an excellent job with the clean. NO SMELLS !!
I gave already recommended you to two people, one with a fourplex rental.
Every 6 months have a special price for cleaning rugs in 2 rooms and a hallway.
Recommend your service to 5 friends and get a discount on next cleaning.
Have a fall cleaning special with discount cleaning rugs for holiday season and cleaning air ducts before we turn on furnace
Love the service and results. A bit pricey though
Job well done.
Service tech was great! She did a wonderful job - was carefully and cleaned up as she went along.
The technician that comes out to clean the carpet
Efficiency and professionalism.
Tech left some spots of what looks like dirty water on the carpet around the back door. It’s pretty obvious now that it’s all dried.
the cost nearly doubled during the process
Cody was friendly and explained how the carpets would be cleaned. It took a while as we had quite a few puppy pee stains that needed to be taken care of. It was an hour before they started cleaning. No pressure from Cody to upgrade the pet product or get the stain protection. I was glad to hear he uses his own company's product on his carpets at home. Thank Cody. We'll be calling you guys next time. The carpet dried super fast and no soapy residue!
Professional, wore buries, put protections on my corners to protect my paint. They did a great job cleaning my tub/shower en closure!
Informative, Green, thorougg
Service techs were amazing!
HVAC
Didn’t get stain out tech said he could
Cleanliness of product
From a friend.
My initial call was answered quickly and I didn’t have to wait too long for an appointment. The technician was timely and thorough. I will definitely use their services again.
Service was timely and the technician was awesome!
Always show up when they say they will.
Consistent service.
Polite
The service was done well. My couches are very nicely cleaned which is great. The technician spilled some fluid on my rug and now the rug is really yellowed… not super thrilled about that. The service ended up taking much longer then expected - another technician showed up on my back porch and started talking to the technician that was currently working at my house. They were talking about my couches and how big they were and how they needed to charge more money. The technician that showed up never introduced himself - he just walked into my back yard. They were also talking about my stuff and how hard the job was right in front of us .. even my six year old and eight year old kids were not impressed. It seemed pretty unprofessional. The technician “Ash” was a very nice kid and worked really hard and he did a great job overall but I was unimpressed by the other thing and that would definitely affect my willingness to use you again.
Isaac did a great job, courteous! The carpets look simply beautiful. Thank you ZEROREZ, for once again fabulous job!!
I like the natural, non toxic products. The cleaning was great. Codey was fant
They did a great job cleaning our worn out carpet and got out a few stains that were stubborn!! Such a refreshed look.