- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were able to block our appointment time and make arrangements on a user friendly on line system. The tech let us know when he was 15 minutes away. He communicated well and made good suggestions. Best of all they worked really hard on our carpet and it looks super! Kind of pricey but the carpet is cleaner than its been in a long time.
The lady who did my home was exceptional.
The service man was very prompt and efficient and the carpets look great.
Seems clean and convenient - I know the owner who is a cool guy
My 19 year old carpet looks fabulous. It was quite soiled but the guys worked very hard and got it looking great!
Everything was very smooth and clean. The technician was friendly, professional, and low pressure. She was helpful and explained everything perfectly. The result was also amazing. I felt comfortable having this service done and would hire Zerorez again in the future.
I have used your service before and it normally does a great job and we are happy especially with minor pet stains. Unfortunately we recently had our carpets cleaned and paid for 2 small areas in a closet and in a bedroom for pet stain treatment and after everything was dry there is still a yellow tint in the same spotted areas and their was a damp residue with urine smell when touched by hand.
Great customer service! Great cleaning job!
It is very quick and the carpets look great. It is affordable
Tech was very knowledgeable and helpful! Provided great service and the carpets look amazing afterwards
That my carpets look brand new! And they aren’t crunchy after you clean them because your products don’t create a build up on the carpets
No chemical smells. Friendly associate.
The technician was very thorough and friendly. Our carpets and area rug look great!
Awesome Austin...
Promptness of the technician. The clean feel of the carpet.
Greg Tracy was absolutely amazing! He did such a sufficient job on my high traffic carpets! They were looking horrible before he worked his magic! He was very professional and thorough! We appreciate how prompt an courteous he was! Thank you again for everything!!
I’ve use Zerorez for 6 or 7 years now and will never use any other company. My carpets always come out soft and not crunchy or sticky like other companies leave them. I’ve always received great service from your techs, always friendly and professional and don’t try to force sell you additional services.
I loved my entire Zerorez experience. The tech that came to the house was able to answer our questions and fine tune what we had on our estimate. I had all of my questions answered and when I asked about getting a stain out he told me the options and how much each of them would cost. I will definitely be a returning customer with this great service! 10/10!
Looks great. Nick and his trainee done a fabulous job.
Great staff. Fast service.
Help move furniture
Courteous service, prompt, friendly, knowledgeable. Great product. Very pleased. Will definitely go with Zerorez again.
Easy to schedule. Technicians listen to what I need.
Greg Tracy did an amazing job with my high traffic areas. Very courteous and knowledgeable. Friendly and professional. My carpets look amazing. Thank you so very much!! 10/10 would recommend
Friendly service and quality work. Our carpets always look brand new after your visit!
I like that the dry time is faster, employees are pleasant and knowledgeable
After the carpet dried some of the spots seemed have came back. I feel for the money I spent I could have done just as good of job renting a carpet cleaner myself. Some of these spots were very small and I would have thought they should have not returned.
Fantastic job on the upholstery cleaning! Your tech got the sofa brightened up nicely. She worked diligently, was very professional and courteous to a special degree. 5 stars. Thank you!
My carpets have "stripes" of dark areas. There are a few spots that are still visible.
This is the second time that we have used Zerorez this Fall. Once was in my moms house that we were putting up for sale...it received a full price offer two weeks after it was listed! In part, I am sure to Zerorez making the carpets nice and clean.
The second time was yesterday on the carpets in her brand new home that had previously been a show home. They look great!
A big thank you to John, our technician both times and to Zerorez!
We are recommending Zerorez to friends, family and business associates!