Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2019 — Rated 10 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

I like that the cleaning process does not use harsh chemicals. I also like the fact that it dries quicker than regular carpet cleaners.

Report a concern   August 3, 2019 — Rated 10 out of 10 by Alicia Finnegan Zerorez Boise
What do you like about our products and services?

Jamie was friendly, professional, efficient and thorough. The company was referred to us by the company from who we bought our carpet. I am pleased with the results.

Report a concern   August 3, 2019 — Rated 10 out of 10 by V.L. Zerorez Boise
What do you like about our products and services?

You were flexible when I asked if my piece of edgebound carpet area rug could count as a 3rd “room” toward the minimum. We took it outside and it got cleaned on our driveway, safer than on our wood floor. Thanks!

Report a concern   August 3, 2019 — Rated 10 out of 10 by S.E. Zerorez Boise
What do you like about our products and services?

It smells good and doesn’t take a long time to dry. You could really see the difference.

Report a concern   August 2, 2019 — Rated 10 out of 10 by Julie Rice Zerorez Boise
What do you like about our products and services?

Wow! My first time using Zerorez and I am shocked by how well my 21 year old, neglected carpet turned out. The technician did a fantastic job informing me about my options and what results we might see. He and his partner worked quickly, efficiently, and did a fantastic job. The price was very reasonable and there is no crusty residue or odor left behind. I will definitely recommend Zerorez to others and be using your company again in the future.

Report a concern   August 2, 2019 — Rated 8 out of 10 by G.M. Zerorez Boise
What could we do to improve?

The carpets took a long time to dry. They look a lot better. One bedroom (office) still had a strange odor after the cleaning. I has hoping that would have gone away. (had a dog spend the night once...did not pee on the carpet..but still smelled a little like dog.)

Generally happy with the results. Tech was great!

Report a concern   August 2, 2019 — Rated 10 out of 10 by C.A. Zerorez Boise
What do you like about our products and services?

The house is mostly dry and not crunchy that same evening. Thank you for getting out the dog smell :)

Report a concern   August 1, 2019 — Rated 0 out of 10 by P.L. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Part of my lovely carpet got ruined.

Report a concern   August 1, 2019 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

Friendly, professional

Report a concern   August 1, 2019 — Rated 7 out of 10 by L.T. Zerorez Boise
What could we do to improve?

Not a problem with the service--but prep and rearrangement takes so long, I'm not sure it's worth the effort.

Report a concern   August 1, 2019 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

The employees were extremely friendly and knowledgeable. The carpet cleaned very nicely and looks good. I understand I have a 30 day warranty so if something appears I will be in contact.

Report a concern   August 1, 2019 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Everything about Zerorez is top notch. Carpet and floors look great.

Report a concern   August 1, 2019 — Rated 10 out of 10 by Steve Osburn Zerorez Boise
What do you like about our products and services?

Quick, simple, and non-toxic.

Report a concern   August 1, 2019 — Rated 10 out of 10 by B.O.F. Zerorez Boise
What do you like about our products and services?

Loved the service and the fact that no chemicals are used.

Report a concern   July 31, 2019 — Rated 10 out of 10 by Kim Bettencourt Zerorez Boise
What do you like about our products and services?

I like the fast drying carpets and the friendly service.

Report a concern   July 31, 2019 — Rated 10 out of 10 by Rosemarie Ray Zerorez Boise
What do you like about our products and services?

I like the service Nick and his partner have provided. I love how my carpet feels and not having to deal with the soap and chemical residue. My carpet also stays cleaner for a longer period.

Report a concern   July 31, 2019 — Rated 8 out of 10 by C.S. Zerorez Boise
What could we do to improve?

I paid for them to vacune not done. Went straight to cleaning. Just in a hurry I guess was late for their next appointment.

Report a concern   July 31, 2019 — Rated 10 out of 10 by G.F. Zerorez Boise
What do you like about our products and services?

Safe

Report a concern   July 31, 2019 — Rated 10 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

Excellent customer service and cleaning service.

Report a concern   July 31, 2019 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

They did an awesome job. And no odors 😀

Report a concern   July 31, 2019 — Rated 10 out of 10 by Jodi Compton Zerorez Boise
What do you like about our products and services?

I was so impressed not only with the end result, but the technician explained all of my options, what I could expect, and the cost. I will not trust my carpet cleaning to anyone except Zerorez.

Report a concern   July 31, 2019 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

Natural products. Service was great

Report a concern   July 31, 2019 — Rated 10 out of 10 by Kim Juarez Zerorez Boise
What do you like about our products and services?

David came to clean some rooms in our house. He called just like they promised. He explained about some problem areas we had. Carpets look great! We waited to walk on them for about 5-6 hours to let them dry. I read most of the reviews and I read that people were pleased with how soft the carpet was left, however our carpet feels alittle crunchy. That's the only thing I don't like. Hopefully that will fade after being walked on over time.

Report a concern   July 30, 2019 — Rated 10 out of 10 by Laurie Brown Zerorez Boise
What do you like about our products and services?

When Zerorez leaves, after cleaning my carpets, my carpet is not sticky , or crunchy, feeling when you walk on it. It smells “ fresh “ clean not artificial “ perfume “ clean.

Report a concern   July 30, 2019 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Attention-to-detail, overall thoroughness of service... Great job by Zach !

Report a concern   July 30, 2019 — Rated 10 out of 10 by J.O. Zerorez Boise
What do you like about our products and services?

Fast friendly services! Highly recommend!

Report a concern   July 30, 2019 — Rated 8 out of 10 by E.H. Zerorez Boise
What could we do to improve?

Our carpets felt soft and looked great after our cleaning. However, we had one spot where our dog had an accident that still smelled after the cleaning. I even used a neighbors carpet cleaning machine in the area and continued to pull up brown water in that spot.

Report a concern   July 29, 2019 — Rated 9 out of 10 by K.C.B. Zerorez Boise
What do you like about our products and services?

Quick response and easy to deal with.

Report a concern   July 29, 2019 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

On time
Efficient
Conscientious
Worked hard to get the job completed in a timely manner

Report a concern   July 28, 2019 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

The crew that comes out always does a great job. And the carpets always come out looking wonderful.


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