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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had an odd issue with our central air and called Standard to fix it. They were able to come out the next morning to fix it. They were amazing with the install, the maintenance, and the service call. I would highly recommend Standard!
Appointment scheduled only a few days into the future, so great availability. Techs diagnosed and fixed problem very quickly. Our AC system was tested for proper cooling prior to techs leaving. Awesome service.
I appreciate the professional, prompt and courteous service I’ve received from the Standard Heating and AC staff. Their technicians are capable and trustworthy. I’m grateful to be a member of the Smart Club to receive timely checks and tuneups.
Great customer service and knowledgeable staff
Proficiency, great depth of resources, pleasantness of staff members.
What a deal!
Complete the service in a way I don't have to call every year for the same issue.
Respectful, helpful, quick fixes.
Excellent and courteous technicians. On-time service. Very pleased with everything.
My grandma used to call you guys in the 1940’s and I have found you guys to be reliable, dependable and good.
I was pleased with the effort of the maintenance technician, Jason and the excellent response from the sales rep Casey. The installation technician Rob also did a good job and everyone I dealt with from Standard Heating was very professional.
Employees are courteous and respectful of property. Sales people give you options within your budget. They even filed the rebate forms on our behalf.
Good customer service
Timely response and instillation of new A/C unit,
Very prompt, very thorough, very professional.
Friendly and always reasonable.
Very prompt service. Was able to get an AC replacement in under 48 HOURS. Very reasonable pricing. Nothing but good things to say about my experience.
Good advice from sales rep, quick scheduling for installation, timely installation.
professional, easy scheduling and knowledgable staff
We have had Standard Heating for our furnace and air conditioning needs for over 20 years.
Over that time we have been extremely pleased with their products and employees. We have had new air conditioners and furnaces both installed and serviced. The installers and technicians have been very personable and knowledgeable with their products. This company stands behind their products and that makes life much easier for us.
Lower cost
Great service! All appointments were scheduled so quickly, salesperson, technicians and installers were all very professional and friendly. You made replacement of my a/c an easy process.
We had Standard in to do an HVAC replacement in 2017. In the last hot spell, our AC’s fan motor died. We called Standard, they got us in same day, the technician ( Nick) was courteous and informative, and it was all covered under warranty. We are very grateful.
Outstanding service. Your customer service is top notch. Thank you.
Consistent good service.
Everyone who works for the company knows what they’re doing and you don’t use subcontractors.
Great service!
I like how professional every single tech Ive come across is, since I've been using their service over the past number of years. They don't try to upsell or scam, they care about what they are doing and why they are doing it.
Very qualified staff who take the time to answer questions!!!
I had to call you back to finish the job. (you didn't replace the existing, 20 year old drain hose that was cracked and brittle).
When your service guy came to replace the hose, he didn't flip the switch on the furnace back on so I had to deal with a call from my tenants on the weekend. Fortunately I was able to take care of it myself otherwise I would have had to call and meet your guy out there again.
Both situations were simple, minor details that, when missed, give the impression of sloppy work.
Not what I expected when I called Standard Heating.