- Phone: 612-824-2656
- Visit Website
based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Their people were very nice to work with and were able to come and install the furnace and air conditioner in two days from the day that they stopped working.
Polite and professional.
On time, professional, support their work and products.
It is easy to make an appointment and techs are on time. Our tech was especially personable and knowledgeable. Thank you for your excellent service.
Reliable, responsive, professional.
The team did great work for us!
It’s been a pleasure working with them!
On time and honest.
Seth did a great job. He was friendly, professional, and provided thorough explanations. Thank you.
Professional, but personable
Patient
Experienced
Knowledgeable
Awesome service representative. He was positive, professional and found the problem right away. Thank you!
Technician was very informative.
Responsive. Willingness to be thorough in problem solving. Not nickle/dime over everything keeps us coming back long term.
You're thorough and trustworthy.
Very friendly service staff
Jeremy was very helpful and offered additional services. Highly recommend
Trucks and equipment are spotless. Trucks are also very well equipped (no need for running back to the office). Staff are clean, polite and competent. Everything says "professional" about their manner and equipment.
Professional and friendly.
Include a disclaimer in your ads saying, Emergency Service 24/7 DURING HEATING ONLY
If errors were made in prior service they were attended to in a timely manner.
Always on time, always friendly, always do good work. Been using Standard for 50 years.
We are enrolled in smart club so have someone come every year to check our furnace and AC. Everyone who has come, including the man who came this week for a service call, have been polite, knowledgeable and professional. We have great confidence in them.
Greg the tech was on time, quickly fixed the issue. He was professional, but personal.
Good explainations keep me informed
Your team did a nice job. They were very professional and they competed the tasks.
As is usual, friendly, quick and quality service from Standard. We have been a customer of Standard for years now and would not look for anyone else.
Start to finish it was smooth..THANKS
We like the promptness, trustworthiness, knowledgeable technicians, efficient office employees taking phone calls, and the Smart Club!! We would never hesitate to refer ANYONE! Thanks so much for sending out Bennett for our most recent need of repairing our a.c. He is an asset to your company!!
Overall I’ve been really pleased with all of the employees I’ve dealt with over the past couple of years since having my new HVAC system installed. But to be honest, pretty frustrated that I had the AC issue due to an installation issue. I guess I expected something better than having the issue within 2 yrs of install.
Great customer service and prices.
Everything was done professionally from start to a clean finish. We could not have asked for a better job.