Customer Testimonials
Automatic fill.
Helpful and responsive
I can get my propane when I need it. Service is very transparent and there is no interruption to what I am doing at the moment. Perfect!
Replacement of old furnace with a new one and arrived in middle of night when something went wrong… no waiting. Regular delivery of oil since 1991. Good people doing the annual furnace check prior to covid.
Your customer service.
Prompt, reliable service.
If I HAVE TO CALL ABOUT SOMETING , THEY ARE ALWAYS READY TO HELP.
Good pricing. Good customer service --- when I call, someone picks up the phone and is there to resolve issues/requests/questions.
Easy to work with as far as billing options, e.g. Credit Card, Check... etc + a reasonable time given to pay bill.
I do not like having to pay a Hazmat Fee.. I view that as a paying for nothing.
Comptitive prices, friendly service, convenience of prepaying for propane, and automatic delivery
Excellent customer service. Friendly people. Very responsive.
All the employees are so courteous and friendly. They know their jobs and are very professional.
I like everything about your products, service, and your thoughtfulness.
Easy to deal with, competitively priced & friendly, professional customer service.
I like that I can pay for my oil in monthly installments. I also like that you have automatic fill-ups so I don't have to remember to check how much oil is still in the tank myself. I like your service. I needed to call once in the 15 years I have lived here and I got immediate, friendly service. I like that you are an in-town business.
Service, payment options, employees from office to delivery folks.
Customer service.
Downeast Energy is always there when I need them, even when emergencies happen like an almost empty tank in the winter. The drivers are friendly and their service on my furnace is excellent.
You’ve always been there for us. Thank you. We do miss the security of your TempAssure service though.
On time and great service.
Everything
We have a propane contract with Downeast, and find that the service is excellent, from the office staff to the delivery people.
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Efficient a d convenient.
Service is great. On budget plan which gives us great price and automatic delivery service. We never worry about running out!
Friendly, knowledgeable, and show up on time.
Downeast Energy is always helpful whenever we have an issue with our boiler. They get right back to us and don't keep us waiting for assistance. Delivery is also very prompt.
Very friendly,Always delivery on time.
Great customer support
Prompt action.
Great prices, people and service!!