Customer Testimonials
Good service and recommendation for installation of my propane range . Thank you.
Reliable and punctual
Downeast has always been easy and responsive to work with. We live in Texas during the winter and being easy to work with is very important to us.
Downeast works with customers, always answers questions. Pleasant on the phone. We receive our product on time.
Very good
The follow-up is appreciated. I was not in when the appointment rep called so I have not set up the appointment. I will call next week to set one up.
Downeast has been very response to my needs for the past 30 plus years.
The employee are helpful and professional.
I am an out-of-state home owner and this was my 1st winter. Unfortunately I ran out of fuel and the pipes froze. Downeast Energy filled the tank within a week, primed the furnace and then took the trouble to lock the door I had asked a relative to leave open the day they delivered service. Excellent service and caring.
Great price for fuel and srtvicr
They deliver as scheduled and friendly and courteous.
Excellent customer service - knowledgeable and extremely helpful.
Wonderful service every time! Thank You!
dependable
I like that service contracts are available.
I've always been impressed with the service people who have been sent to do the needed work.
They are able and always most polite.
I like everything EXCEPT the delay in scheduling my annual furnace cleaning. Can that please be set up? Thanks for your attention this.
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ON TIME AND ACCURATE.
Knowledgeable staff, prompt response, professional,courteous service
Tried and trusted!
Always polite and efficient.
On time, pleasant people, fair prices...
You have always answered me immediately
Quick response to my needs for a “whistle “ issue with my oil tank. Just wish I could have been notified there was an issue. Driver did not leave a message on the ticket. Every time I get a delivery I have to call and find out. Tech was very good about coming into my home and getting it taken care of, Thank you.
Wonderful people. Dependable service!
Www like the service and schedule ing.we also like the fact of paying for the year and know we will have our fuel for the season.Also the service people are very polite and willing to explain any questions I may have.
Service experience has always been prompt and dependable.
Your delivery people are great. We got a call the other day telling me the windows in my cottage were frozen with ice. Fortunately we drain the water and only heat the basement in the winter. I thought it was so nice of him to call me.
we are very pleased with the service technician that contacted us by phone early this morning when our boiler suddenly stopped working. he was able to solve the problem over the phone and we were happy to have heat back on this cold march morning. on the other hand, since the pandemic started we are shocked by how difficult it is to reach you by phone. ordinary phone service during the week (e.g., to pay a bill) is awful and we are forced to wait a ridiculous amount of time on the phone to speak with a representative.
When you need guaranteed fuel delivery or furnace repair, it is hard to beat DownEast.
I have never run out of propane!