Customer Testimonials
Thank you
So cheerful and responsive. Best customer service we’ve had in the last 25 years.
Easy and prompt service.
Stan andI have been loyal customers for many years. Because they deliver their products, usually before the time they tell us on the phone. We are grateful that they are so responsive. Thank you for your service, I highly recommend you.
I have never had to worry about when my K1 is going to be delivered to me. They are very efficient and have a wonderful office staff. I call in my payment and the person I talk is pleasant and easy to talk to. Kudos to Downeast energy, and I always know I will be taken care of.
Friendly employees
My K1 delivery was yesterday and I was very happy to see the driver. I have a difficult driveway and parking area and my daughter's car was parked there. He carefully negotiated the car...and dragged the hose up the walkway to the back of the house. No easy task, that's for sure. We were making Christmas cookies and happily shared a couple with him. Many thanks!
Auto delivery
Good service, fair prices
Easy to have auto refill for propane. That keeps us warm.
Good quality service and products.
Reliable service. Delivery drivers dependable even when snow makes the delivery difficult.
Super easy to set up account
We have used your service since 1988 and have always been satisfied with the handling of any issue that may have come up. We have always been able to reach a human if we had any problems and they have always been rectified with ease and respect !
Very Prompt
I've been with Downeast for many years. I'm really struggling with the propane prices. I'm paying under $2 a gallon in Falmouth. My neighbors in Naples are buying from you for under $2 and you won't let me join their group. We are just doors apart. Why
I love having "the plan". It is comforting to know that oil is coming and I don't have to pay for it. hehehehe I miss that the cleaning service is separate from the plan, but it all comes out the same.
We've been using Downeast Energy for at least 20 years now and will continue for years to come...thank you!!
Prompt - courteous - price is reasonable.
Driver/ delivery person is very personable and efficient
They are always very nice and available!!
you delivered
Need to send a response when delivery is ordered on the website. No idea if order has been recorded.
Caring, simple and efficient
I have been able, over the years, to rely on Downeast for service and oil delivery try. The service people who have come here have been knowledgeable and pleasant!
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Service is very reliable and our propane and oil needs are met with no problems whatsoever.
Always very professional especially Wanda at Windham on Manchester Drive always ready to help and have been an asset to your company for years. Thank you so much for making me feel safe in my home.
Appoints for service and deliveries were kept and on time!
I've used DownEast for home delivery for 20 years...never had an issue. And I live in the middle of nowhere. Deliveries on time whether snow, sleet, or rain, drivers friendly, and the office is in Windham, easy to visit. I highly recommend Downeast Energy.