Customer Testimonials
Customer Service is outstanding.
My sales person kept us informed every step of the way concerning our new tank install.
Ordering the receiving the gas delivery was easy and on time .
Thank you very much
Love the automatic delivery
Your employees are polite and helpful. Your service is dependable.
Reliability for delivery, emergency service and regular maintenance.
iT IS TIMELY
friendly, accommodating and reliable
great price and smooth flow of oil as needed throughout the season.
Prompt and courteous
Very prompt on all deliveries.
Constantly perfect
You offer timely service
Good service.
I love working with Downeast Energy! Everyone is always incredibly kind, informative, accommodating, and professional. They do exactly what they say they're going to do. I recommend them without question. Thanks team!
Pricing is competitive with other local propane providers. Customer service response is excellent.
As soon as I got someone who would listen to me, which took a second call, I was treated respectfully and my issues were very promptly addressed. Like within an hour a truck delivered and 15 min after that a tech came and answered some equipment question for me. Awesome.
I like your radio transmitting propane gauge and that you monitor my propane level and automatically refill when needed. Also, your drivers seem to be friendly and committed to customer satisfaction.
Very Reliable. I am on auto delivery and they showed up yesterday to fill my oil tank. Thank you, First name removed
Reliable service. Fill up comes before its emergent. When our power was out for a week and our generator was running 24/7 we got a fill up on request and quickly.
Price, driver friendliness
I love the professionalism, especially of Wanda at the Windham office has very been very helpful in assisting my needs. I love the service of not having to worry as I am a widower. I love the billing and I love all the staff that I’ve spoken with on the phone over the years
Propane is clean, convenient. We've been heating with it, as our primary source, for many years now.
What I don't like? The pricing structure, the Hazmat fee, and the brand new "fuel recovery fee".
O think you folks are wonderful people.
Service and price
Quick response time
Promptness of delivery.
Automatic fillups
They delivery when they say going to deliver and are always helpful on the phone
Promo, dependable service.
So far so good, just stay that was and I'm awaiting a delivery very soon at 19 watchic terrace road very soon Thanks for the great service and your hard working drivers and your office staff.
Very dependable!