Customer Testimonials
Easy to have auto refill for propane. That keeps us warm.
Good quality service and products.
Reliable service. Delivery drivers dependable even when snow makes the delivery difficult.
Super easy to set up account
We have used your service since 1988 and have always been satisfied with the handling of any issue that may have come up. We have always been able to reach a human if we had any problems and they have always been rectified with ease and respect !
Very Prompt
I've been with Downeast for many years. I'm really struggling with the propane prices. I'm paying under $2 a gallon in Falmouth. My neighbors in Naples are buying from you for under $2 and you won't let me join their group. We are just doors apart. Why
I love having "the plan". It is comforting to know that oil is coming and I don't have to pay for it. hehehehe I miss that the cleaning service is separate from the plan, but it all comes out the same.
We've been using Downeast Energy for at least 20 years now and will continue for years to come...thank you!!
Prompt - courteous - price is reasonable.
Driver/ delivery person is very personable and efficient
They are always very nice and available!!
you delivered
Need to send a response when delivery is ordered on the website. No idea if order has been recorded.
Caring, simple and efficient
I have been able, over the years, to rely on Downeast for service and oil delivery try. The service people who have come here have been knowledgeable and pleasant!
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Service is very reliable and our propane and oil needs are met with no problems whatsoever.
Always very professional especially Wanda at Windham on Manchester Drive always ready to help and have been an asset to your company for years. Thank you so much for making me feel safe in my home.
Appoints for service and deliveries were kept and on time!
Timely deliver and buying group pricing
I have never run out of fuel with auto delivery and that is piece of mind during the cold weather
Good service…. Professional treatment
YOU CAN DEPEND ON DOWNEAST ENERGY TO BE THERE WHEN YOU NEED SERVICE OR GET YOUR TANK FILLED 24 HOURS A DAY
Automatic deliveries are on time. On the occasion that I need to speak with someone they have always been courteous and helpful.
Excellent customer service!
Ease of speaking to rep
You foresee fill-up need and always supply us before we run out of propane.
Remote monitoring of propane tanks. Now we know when to expect delivery. Also service. I called on a weekend for a non emergency issue and asked to have someone come out Monday. The rep was very friendly and courteous. The issue became a non issue and I called back to tell them. Monday, I got a call to make sure everything was OK.
Good service, fair prices