Customer Testimonials
I only use propane when I call to order they always come in a timely fashion.
Very timely and professional. The customer service is very attentive and responsive to any questions I had.
Quick response
Prompt
I have been a customer since 1975 and have been exceedingly pleased with the company thru all it changes. I have stayed a customer all these years due to the outstanding customer service.
Thanks for asking for my input.
Jeanne Hartford Wright
Prompt and easy to get a hold of
Very prompt service when setting my new propane tanks.
Very accommodating in helping me meet a deadline for a remodeling job that required their assistance
Someone always answers the phone when I call. Thank you.
I have been so pleased with the service and consistency of Down East/Superior Propane. They are much more responsive to my heating need and request for products than Dead River ever was. Totally wished Giroux Energy never sold to them, but I won out by getting the best company in the business Down East/Superior Propane!
Reliability & excellent customer service with individuals who listen well & problem solve.
Deliveries are always on time Office personnel are very friendly and helpful
always reliable
Prompt delivery, helpful office staff.
Friendly and great price
Great service
The people that work for downeast are very nice
Everything works very well. Thank you.
Reliable. Courteous.
Your staff is both capable and attentive. Our experience is that whenever we make a request, we only have to ask once. It’s done very expertly, graciously , and without hassles.
I never have to worry about running out of propane. Excellent efficient service. I plan on recommending your service to my neighbour.
OFFICE WORKERS ARE VERY HELPFUL!
Prompt and friendly response to requests for service. Pleasant and helpful technicians.
People are friendly and helpful.
Reliability
Propane price is competitive, tanks were installed promptly, communication was good.
Fast and reliable and very friendly staff!
It is assuring to know that my oil will be dilivered, automatically.
I worked with Jeff McMullin to begin service with DownEast Energy. Jeff was professional, courtesy and very responsive to my inquires as this was the first time I've heated my entire home with Propane. I highly recommend DownEast Energy and it was a pleasure doing business with Jeff. - Name removed

Excellent service and products. Excellent customer service. Excellent usable website. Phone customer service also Excellent with staff very friendly and knowledgeable.
Thank you!