Member Testimonials
Front desk associates are great! I start at 5am and they are friendly and always cleaning.
great facility with expert trainers that fit my needs
The equipments are amazing! Also. Please put more notes to remind people to put their weights back after using a machine
Friendly and helpful staff. Clean gym, great conditoon Equipment.
Everyone is polite and professional, especially the general manager. Johnny keeps things running smoothly and it reflects in the conduct of the rest of the staff.
l love then clean man Rucardo he is very nice to everybody ❤️
It’s almost always a good experience and I look forward to each gym visit.
Clean facility and plenty of machines and free weights
I like that the place is kept clean and during the day (10 am-3pm) it is not so busy so I can usually just come in and do my simple stations and then the treadmill.
Friendly staff and clean facilities
Great group fitness instructors!
Great gym overall — it has everything I need. Two things could be better: some members leave belongings on equipment to reserve it and don’t come back for 10+ minutes, and my wife has been uncomfortable with people taking photos and filming in the women’s locker room.
Great gym for the price! Good range of equipment available and employees are friendly and helpful.
Amazing staff, equipment, cleanliness
New equipments, clean facility and friendly staff
Diversified and in good condition equipment, customer service outstanding.
Great instructors
Equipment and ambiance
Consistently updated equipment, very spread out
We love Fitness Factory. We feel comfortable working out there. The staff is excellent and very helpful!
Always updating training equipment
No downtime in fixing breakdown
Nice staff and cooperatives
Affordability, hours of operation, and variety of equipment
Nice
Classes and instructors are very good
The Gym is large, clean, and very well kept. All of the weights are where they are supposed to be. I was a member of Fitness Factory in West NY and it was terrible there. You could never find a matching pair of dumbells. The downstairs weight room floor is uneven. Machines break often. The Edgewater is a way better option and worth the money.
Like the variety of classes and great instructors. The facility is new and clean and staff is friendly.
Customer Service outstanding! Front desk great and Brian the Fitness Manager Trainer is amazing. Kirk runs the gym with such care .
Equipment
There is always someone at rage reception area for questions. Facility is also very clean.
Good place to do workouts