Member Testimonials
The gym is impeccably organized, and the new machines and areas are truly spectacular. However, a challenge I encounter is the abundance of people with tripods, cameras, and cell phones filming and taking pictures. They tend to use the machines extensively, making it difficult for me to complete my routine. As someone who needs to return to work and plans my gym time accordingly, it becomes frustrating when these interruptions prevent me from finishing my workout.
Great machines! nothing is ever broken and if it is, it gets taken care of right away. Hard to find that in a gym nowadays.
I really like the classes and the instructors.
It’s clean, the hours available, the location
Clean facilities, always a friendly face at the front desk, classes are easy to join and get into, plenty of machines and free weights, lots of spaces throughout gym floor to stretch or do ab work. But best of all are the members who are friendly and always ready to help when a sudden spot is needed, or just taking heavy plates off the pins. I enjoy coming to the gym every morning and seeing my workout friends.
The sauna!!
Clean……. Never really that busy.
Nice place to work out!
This fitness factory is soo amazing! Always clean, organized and the staff is incredible. They all always go above and beyond. Willow is one of the friendliest!
Everyone is friendly and all the equipment you need.
I just recommended to my daughter and son in law to Fitness Factory and they signed up! So far they love it! I love it for the trainers and how it never seems too crowded!
The staff, community & equipments.
Good variety of equipment
Everything. Much nicer than Rockaway location
It’s great
Spacious, clean, and all the equipment you could ever want, best value for your money in JC hands down.
Always clean, staff is friendly and just good workout spot.
The regular and infrared saunas, as well as the steam room. I also like the Hudson River view while walking on the treadmill and the equipment.
It would be nice to have more of a variety of exercise machines.
Other than that, great gym and great staff!
Dario is the best person and trainer. I am lucky to have been assigned to work with him 20 months ago.
Professional very clean and great classes and equipment
All
Plenty of equipment. Gym is clean.
Variety
Everyone is so great there!
Nice clean gym with great equipment and nice people
The upkeep of the gym is ongoing. Repairs happen swiftly and new equipment and expansion are also not uncommon. The staff, new and longer term, are always very friendly and helpful. Always.
Good verity of equipment and class offerings.
Not short, not too much!
Very clean, the staff is upbeat and professional, good amenities and aesthetic
staff is friendly, machines are clean, never overly crowded either
I wish you would bring back the towels the shaving raisers and replace all the old shower heads.
These are $10 -$20 items that should be maintained.