Member Testimonials
The number of fitness equipment and the availability of fitness equipment. Also the large space of the facility is a plus.
10/10
Convenient and good equipment.
Excellent service. Thank uou
My favorite part about Fitness Factory in Rockaway is that when my boyfriend swipes in at the front desk, the screen will have a notice saying “Re-Rack your weights” under his name and picture every time. Then throughout our workout I get to giggle next to him and point out AT LEAST 7 other people, every single workout session, that don’t re-rack their weights either and get away with it. It makes him mad but like, he did it to himself which is why I give this place a 10!!! There was another time we were using a machine that already had two 45lbs weights on BOTH sides and my boyfriend added one extra 45lbs weight on each side. He proceeded his workout, finished, wiped the machine down, tried to walk away, and then the trainer caught him not re-racking and asked him very professionally and politely to re-rack the weights. I told boyfriend to ask the trainer if he wanted us to re-rack the weights that we added, leaving it the way we found it, or should we put all of them away. Basically to indicate that it wasn’t just him that didn’t re-rack. My boyfriend instead bit his tongue and rightfully put his and all the other weights away and I got to watch him be extra grumpy for the rest of the workout. Still to this day, it says “Re-Rack your weights” during his swipe in and it’s been months. What’s really funny is normally he’s one of the very few that re-racks and wipes down the machine after his use, but he got caught once and now he’s marked publicly and I’m loving it. I love fitness factory, it’s my favorite place and the front desk employees are awesome. Thank you Fitness Factory for always making our workout sessions beyond memorable!
Machine selection and space planning.
staff, classes, Kristen!
Best gym
Three Floors for Beginner, Intermediate, and Veterans. Plenty of Floor Space and the Air is Always Circulating on every floor. There's a Protein Shake Bar on the First Floor to help you make those gains as soon as possible. The first Thirty Minutes after a Workout are when your body absorbs the most protein, carbs, vitamins, minerals, and nutrients. Basically, You See That Pump !? You are going to retain that size, if you remember to take your protein shake within the first minutes of completing your Entire Workout. The Gym Rocks, Bro !
The employees
Not overcrowded
The equipment and staff are great!
Very clean and bright with all the windows, never have to wait for a machine. Equipment is all in
new. Two floors, lower level, huge with many free weight equipment.
A lot of varied classes.
I would like more low impact classes.
Staff is great, very friendly and helpful.
Many trainers.
I recommend this gym to everyone.
I like the equipment, the lockeroom, overall setup, layout and vibe. It is clean. Some of the Arsenal machines are especially nice such as the fly. It feels better to use than the typical matrix stuff at other locations. The sauna was nice and hot. The treadmills were in good shape.
Fantastic group fitness classes!
Has everything you need for a good work out.
You listened to my request ( and others too) and hired Christie Zumba. You also accommodated me when I made a mistake in my enrollment. The one front girl especially is awesome. I don't know her name but she is thin with auburn hair. She is very smart and friendly. An asset to your company for sure!
Convenient location. Not usually too busy. Good selection of equipment. In fact, I’ve already recommended it to several coworkers who were looking for a gym.
Clean facility, great staff and a nice variety of workout equipment.
The staff at this facility are very friendly and helpful and so too are those who work out there. There is a strange loyalty among the members, and everyone takes their work out seriously. The monthly fee seems reasonable, and the gym is conveniently located. The size of the gym provides just enough space for everyone to get a good workout. The showerheads need to be replaced but otherwise it meets my needs. A number of times I thought about joining a larger gym, closer to where I live. However, there is just something special about this one that I cannot seem to make that move. I will be here two years at the beginning of Jan. I believe the longest I have stayed at the same gym. I decide to stay and after coming in and encountering the friendly smiles on people's faces I realize I belong here and that I made the right move.
Thank you for the wonderful review! We will look into the shower heads for you!
Justin was very friendly and helpful. I really like the club. It is clean and well managed. I am very happy with my membership. Thank you.
One of the most spacious gyms in the area. Great people and a friendly staff!!
Love the gym! Lots of variety. It is beautiful, I feel luxurious when I am there. Great location, wonderful staff. Love all aspects.
Classes
Great people, great equipment and great classes as well as a great price for membership.
The location is very convenient for me.
The gym is very clean . Always see people cleaning up . Classes are fantastic. A+++++ come check it out.
Always clean and never too crowded. Plenty of machines and not a bunch of influencers wasting time for the perfect angle on a machine.
First of all I give this place a 5 STAR!
I really enjoy my experience at this gym! The staff is friendly and supportive, the equipments are always clean and well-maintained, and the atmosphere keeps me motivated. It’s a great place for all fitness levels. I would definitely recommend it to anyone looking to stay active and reach their goals.
Gym is small, atmosphere friendly