Member Testimonials
How clean the gym is
The machines work very well, have a lot of variety from beginner friendly to advanced equipment. The managers and all the workers are always so friendly and open to help you out with anything you need. The bathrooms and sauna is maintained and clean. Can’t wait for the expansion, I already know it’s going to be a great space.
Great staff at the Hoboken location! Always friendly and helpful.
Your crew has always a smile, and they always help. Also, you have a variety of classes, and l like the environment always clean and very roomy.
I appreciate all your services
Gym
Doctors on second floor
Showers and steam room
And your trainers - Brian is #1 and
I try to suggest your gym every
chance I get with all your amenities.
Add a message therapist , and FITNESS FACTORY is A+++
NOW ITS A++
Still amazing and so excited to be part of your fitness family.
Warm kind regards
Name removed
Phone number removed
I suggest you make a video of your members giving a one minute review of your place .
Posting it online, social media and in the club. (You'll be surprised how it will increase interest and membership numbers. )
The machines are in good condition.
friendly and professional personal, help with all my questions with health and machines.
Excellent
I love that there is child care.
Equipment & trainers are excellent!!!
Very helpful staff. Clean facility. Many
excersize equipments.
Great instructors, amazing location friendly atmosphere
Variety of equipment and cleanliness — love the sauna too!
Space
more choice for exercise equipment
Newer equipment, has everything I need, priced right
I’ve been really impressed with this gym. The staff is always friendly and welcoming, and the facility is consistently clean every time I’m there. The new equipment is a great addition, and I’m really looking forward to the upcoming expansion.
Another thing I appreciate is the overall vibe—most of the customers are friendly, and there’s no attitude or ego. Lots of head nods, waves, and smiles, which makes the environment feel comfortable and positive. Overall, a great place to work out and stay motivated.
The fitness instructors are the best! Even better when they switch up their playlists!
Very good equipment, clean and courteous staff too. I especially like the sauna but wish you would also get the steam room in working order too.
Cleanliness, staff friendliness, most people are nice and rerack their weights.
Super clean
Because it’s a very clean gym and they have the best service, especially regarding the machines
Employees always nice, gym is very clean, always plenty of cleaning supplies available, weights and machines always in good working order, and if anything needs repair it is promptly fixed.
classes are great but many are over crowded-hoping you would arrange more classes to control class size
I love the classes I am taking with Gigi! I have taken classes with her before and keep following her!
I am also signed up with a Trainor, Hayden, all I can say is he is fabulous. He is kind and patient with this elderly person who needs really clear instruction. I can tell he is very observant of any limitations!
The gym is well managed by the front desk staff and they are super helpful.
I take 2 classes at another gym otherwise I spend everyday here
Thanks!
Staff is always friendly and smiling.Jim is super clean.People of friendly equipment is very good.Never have any issues with it.And the natural light that comes in from the full length windows is a very nice feature
Pos todo, ay maquinas es tranquilo
variety of machines
Gym is clean
Great equipment
Spacious
Members are respectful
Staff is incredibly helpful when asked to help but they also need to make an effort to greet members by the entrance.

Great staff, good variety, generally very clean, smoothie bar and sauna and extremely reasonable prices. Also not too busy even at peak!