Customer Testimonials
Easy to schedule, communicate with, and quality service.
I love the friendly staff. When we first moved to Georgia we didn't think we'd be able to find someone as great as our last guy in Florida who had serviced both our house and business for 5 years but Wade made us change our mind. He is professional, friendly and quick. We are happy we chose Northwest.
Expertise, professionalism
The individual who services my home.Austin
Your tech always does an unhurried thorough job and takes the time to ask if we have any issues.
Reliable, shows up on appointed date and very courteous.
Our service technician is great. He is very dependable and professional.
GOOD JOB
When we have an issue they work with us to get someone to the house as soon as possible. Sometimes the issue is not resolved on one visit.
Kale is always willing to help out, and if there’s an opportunity to serve his customers better, he is there to support.
Trey communicates well and does a fantastic job. Thorough and professional!
Bryan is the best he is the reason I stay with Northwest. Professional, hardworking, experienced, and kind.
When problems surface they are eager and cooperative to solve the issue. Been with Northwest for many years.
The professionalism and knowledge.
I have had Sentricon service with Nortwest for years. I decided to add on pest/bug control for my personal property in addtion to a rental property. NW's service and scheduling is great. Trent, our Tech, takes my call everytime, always answers all of my questions, and is such a pleasure to work with! I highly recommend this company!
Excellent and responsive service! Very easy to work.
Pests are under control & they come promptly when special circumstances arise
Our technician is always thorough, on time, professional, and always has a smile.
Janet Coleman
Customer service and technicians are friendly and professional.
Northwest E has been serving us (first in Marietta then in Atlanta) for about 15 years. They've always been professional and friendly. Their various technicians who came out (for pests, termite, etc.) over the years have always been nothing short of exceptional with great communication skills. We look forward to many more years ahead with Northwest E.
The exterminator who takes care of my house Devante.
Norman is caring and follows through on our thoughts
Very knowledgeable and very helpful
Customer Service is OUTSTANDING!! Raul made us feel like FAMILY right from the beginning. ANY QUESTIONS or CONCERNS he address when explaining the various equipment and encapsulation. When I said Family, my wife and I meant it along with one of our neighbors who Raul took care of and I means when there may be a problem with ANYTHING!! That's when a Person and Business's true colors come out. Northwest Exterminating WILL NOT disappoint YOU!
I have had several different technicians service my home over the last 2 years. They are very courteous, thorough, answer all my questions, and use the old formula since the new one makes me sick.
I appreciate you accommodating me with the old formula.
Very good customer service.
Quick response and friendly staff.
Very helpful, accomodating and courteous. Thank you!
Prompt and to the point.
Great customer service and communication.
Great service! The technician is great!!