Customer Testimonials
Colby Campbell provided our service and did a fantastic job! He is so professional and communicated well throughout the service (calling beforehand and during the visit). We hope he stays on our account!
My technician, Russ is very professional and friendly!
Great service!
You are very responsive, and the technicians are friendly and knowledgeable.
The person that does my treatments is responsible, courteous, and communicates well
Good communication
My technician
You are efficient and excellent at scheduling around customer needs and schedules. Also, and above all else, you treat your customers with respect and dignity. Thank you for all you are and all you do!
Austin’s promptness and willingness to take care of my issues
Technician is very knowledgeable, friendly and thorough. I appreciate the 'green' aspect of the pest control service, also. Have been using them for 10 years now at both of my properties.
Steve, our tech, is very friendly and responsive. We have had no infestation issues with Northwest service.
Prompt service and professionalism
Always impressed by the care and understanding of your guys in the field !
Staff is great, do a great job. Drew is awesome professional and explains everything he is doing.
Northwest is AMAZING and Lucien is the BEST!
Effective and quick
The tech listened to my concerns and addressed them.
Mitchell arrived, was very polite, answered my questions, inspected traps inside, put some little plastic trap on a counter in my kitchen to rid me of my ant invasion. He then inspected the traps in my garage and found very little invasion of insects. Lastly, Mitchell instructed the termite traps outside and dusted down the eaves and doorways. Mitchell had been the “inspector” who has come to my house the last few times. I recommend him highly for his neatness, patience, efficiency and effectiveness.
Raul did a great job! He took care of everything in the most professional manner!
Customer service and the continuous support of the team
We were able to get relief from bugs in under 24 hours with next morning day service. Thanks for all your help! We look forward to seeing you for our next treatment.
Korey is the man!
When I get the same tech that knows my home and my challenges, it all works much better
Techs are knowledgeable and go the extra mile by answering questions and suggesting solutions
Great folks and always willing to help
Our service technician, Courtney Spencer, is amazing! He takes time to explain what he’s doing and why! He’s very knowledgeable and loves sharing what he knows! His customer service is exceptional! He listens and genuinely cares about our concerns. We look forward to Courtney’s monthly visits! -The Coopers (Powder Springs)
Reliable, consistent service
The company communicates well and the service personnel are always very professional.
Our new technician Joseph is wonderful so happy with his service!
Matthew is absolutely fantastic! He is so hardworking, polite, and helpful! He is a wonderful communicator and is very kind. He always puts in extra effort and goes above and beyond to work with our instructions and our schedule. He is smart and such an asset for the Northwest company!
Billy does a fantastic job keeping our home pest free.