Customer Testimonials
Our technician, Trey, is always thorough and pleasant to work with.
We’ve had the same Technician for years and he’s a great guy.
We had a problem with rats a number of years ago. They eradicated them and we haven't had issues with critters since. We do keep up with the annual inspection.
Friendly service.
Dependable, clean, respectful. NW supported neighborhood efforts to organize and and unite, helping to start the Cherokee Heights Arts Festival more than 10 years ago.
Very professional, friendly and knowledgeable.
Very flexible with timing services and great responsive customer service
Great service
Our Andrew
Norman!
Great
Raul is great! Let's me know when he will be at my home in advance. Always asks if I have any issues that need to be addressed.
Very polite through out service accurate and good service
I am kept informed, if I have an issue, it is handled professionally. The tech I have interacted with are customer focused.
People are very courteous
Technician Skye was quick and friendly, and well knowledgeable on his duties.
You are very easy to work with and always ask what I need.
Lucine is an exceptional professional. He offers outstanding customer service and effectively represents your business with his expertise.
Great communication. Super flexible and understanding and very professional. We are very happy!
Professional and knowledgeable staff
Explain what they are doing
Reliable and courteous.
My Service Tech Mike is great and I would highly recommend him!! He is professional. Knowledgeable and does a great job! Thanks Mike!!
Thank you! 🙏🏾
Customer service ladies are always polite and kind. They are understanding when I am unable to answer a call at work. They work with me via text, with gentle reminders when I need them. They are always helpful and responsive when I call.
Amazing customer service
Northwest showed me high level consideration and professionalism. I had another pest control company inspect my home and they told me I had active termites in my den. They said “the termites are eating the paint behind your walls”. Something about that didn’t sound right so I scheduled NW to do an inspection. There was NO EVIDENCE of termites or damage in my den. However, they did point out that on the front and side of my home that I have wood siding touching the ground, which gives termites access to the home. The inspector Neil showed me the areas and provided a clear explanation.
They came out the next day! And finished the termite service.
Very happy with NW and I think everyone would be happy with their service!
Knowledgeable employees. Great communication
Efficient, friendly and professional service
Northwest is great andcLucia is awesome.
I like my technician Rus. He is thorough, knowledgeable, friendly and always on-time