Customer Testimonials
great
Always professional and lets me know ahead of time when they are arriving. Even when I have to reschedule, they are so nice and polite and accommodate me. Brad is a great guy. He tells me what I need to do. What kind of insects to look for. I am a satisfied customer.
Excellent and knowledgeable service people, who show up on time and are willing to answer questions if I have any.
On time, efficient and great service.
the agent is very friendly and does a good job.
Always prompt and very communicative
Always dependable
Great customer service
Effective results and customer friendly.
Good customer service, good reputation.
Northwest is dependable, uses real people to answer my calls, and knowledgeable service techs well versed in any problems I have had.
Very polite and nice employee who took good care of the yard
Greyson is always prompt, friendly, and seems to do a thorough job.
Timely, professional
Professional, experienced, friendly and they do a great job!
Austin is knowledgeable, efficient and kind
dependable
SERVICE WAS EXCEPTIONAL. WOULD RECOMMEND THIS COMPANY
Our pest concerns are always addressed and Corey was great.
Trey is great
My technician was very knowledgeable and helpful
Our technician was friendly and thorough. We will recommend NW to our family and friends.
De Andre was punctual, effective and an excellent communicator. Thank you!
DeAndre was here for a very long time as he was doing both quarterly Sentricon and exterior insects treatments. He was extremely thorough and gave me a comprehensive review of what he'd done and what to expect. I really appreciate that level of extra care and communication. Please send him again next time. Thanks!!
Very professional and reliable service.
Been with NW for 5 year. Always have great service, and have had the same technician since we stated. Nothing be great thinks to say about NW. Highly recommend.
The technician is very professional
We appreciate the customer service provided by our technician Jeremy. Professional and courteous.
Appreciate the great customer service by Jason Coleman. Thank you! E
The technicians are professional, patient, and always careful

Mathew was exceptional in explaining the process of setting up traps. I was very nervous about trapping mice or rats but felt relief after his visit.
He had to go into a very dusty unpleasant crawl space but did not hesitate and has a very pleasant and professional manner.
One mouse was caught the very next day! He also said if I had a question or concern I could text him which gave me a sense of relief as I had never dealt with these issues before.