Customer Testimonials
My pest service representative, Will, is very reliable. He is efficient and very professional. I rarely see any bugs in between services and that’s saying a lot since I live in a 120 year old house. I will continue to use Northwest.
Reliable, timely, great staff. Gets the job done. We’ve used your services for 15+ years and never had any major problems.
Very friendly, efficient, listened to issue and fixed issue (worms in house). Checked everything outside also - Appreciate his help.
Good
Great service by Joe!
My techinican is in touch with me when he is going to service the church. I am able to provide
feed back to him at that time and he takes care of any problems in a timeley manner.
I love the customer service! I never have to worry about our treatment. Like clockwork, I receive an email giving me the date our house will be serviced. On the day of service I receive a call from our pest control technician prior to his arrival. He is always knowledgeable about any previous issues we've had and always asks if the problem still exists. I am so happy with Northwest Exterminating and I would recommend this company to anyone. They are a top notch company.
The communication between customer and the provider
Mr Paul does a great job servicing my home and great customer service at the Lagrange office.
Reliable, tech always does a thorough job.
Joe Murray gives prompt, excellent service.
Reliable. The pest treatment seems to work really well. Pleasant service personnel.
Friendly service and are always helpful
I am so grateful to eliminate creatures from my house and life. Thank you.
I did wonder if you were here this week - I thought there might be a card on the door but didn't . Really find so long as the service is working well.. Thank yhou
Responsive and dependable
Reliable and good communication.
I love out tech, Paul. He is awesome!!
The only thing is now when the report is emailed, I can’t open it to see the report. Neither of my emails will open it. It’s not like it used to be. I wish that would change. The service is amazing tho!
Great technician Morgan is very knowledgeable and helpful too
Wonderful as always!
You guys handle every need when I call and ask
Your people are always nice.
Thanks for keeping the bugs away from our home. !
Efficiency
On time, dependable, came back when I had a problem
Good service and excellent customer care
Very professional and thorough.
I like the people.
On time and gave us notice before arriving
Everything is as it should be. However, the tech said he would come back in a day or two and replace the filer. He may have already done it but he was supposed to let us know when he'd done it. Other than that, we're satisfied.
I love their customer service! Their attention to detail! How thorough they are. I’m a real estate agent and I refer them to all my clients