based on 5104 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My go-to Spirts Clips closed so I tried the next closest and it was a not up to standard. So I tried your direct competitor a few times and was disappointed. I decided to give Spirts Clips one more try at a 3rd location. OMG!
Theses folks were amazing. Very much looking forward to my next visit.
All good
Great Job!
Fast Service , clean store, consistent service
Victoria is my go to! For the past 6 years!
Brenda is an awesome barber she makes sure that my haircut is perfect and gives me advice on the products sold their. She makes the experience feel 100% MVP
Everything
According to the app it should have been a 20-30 minute wait but it ended up being over an hour. It looked like someone came in late and was taken before I was. Nancy was great but the whole point is to be efficient. I feel like if someone is late to their appointment I should not be punished!
Jeannie has been my go to stylist for over a year, and I will go to her for as long as I live in Houston.
James did an outstanding job.
Great communication provided during haircuts
Easy to make a reservation. Efficient use of time
Always get a great cut
The way the stylist cuts my hair.
I sent my son with a 50% off coupon that had his name on it to the correct location and they charged him full price. He showed it to them. I’m disappointed.
DORIS IS A SUPERSTAR!!!!!!
In almost all appointments I have a good experience, but I was surprised when my stylist had my chair facing another client the entire time. I could not see how my cut was being performed and looking across at another client getting their haircut was very odd. The cut itself was fine, the placement of my sitting was a first of a kind for me.
good and quick!
McKenzie was very nice and kind and about the customer
Friendly Fast Service
Always skilled and friendlly stylists and short wait times.
Pleasant and nice stylists. Always leave feeling good.
Tavia has been cutting my hair for several years. I will not go anywhere else. Make sure she doesn’t leave!
I like it there, I keep coming back!
The customer service is great. Molly is the best stylist.
The consistency needs to improve. Stylists often leave or are not available, leaving you at the mercy of a random assignment.
Staff are very professional and courteous.
Fast, efficient, relatively impersonal
Great haircut and very friendly staff (Pixie). She has cut my hair multiple times over the past year. Like to check in online and make an appointment.
Excellent customer service
Excellent, quick haircut. Friendly staff