based on 2920 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was the 1st time Kendyl cut my hair since I had been going to Island for years. She not only made me feel confident from the second I sat down. She also up sold me. She checked, double checked and triple checked. I really hope she gets this praise for not only her cutting skills, but connecting with the customer and making it a real great experience.
Great customer service!
The service I receive from CC is amazing she cuts my hair perfect every time and is friendly and engaging.
Very friendly and helpful. Great service
The teatree products are great and seem to work well for me. The service is also always amazing since I always choose the same stylist
They just rude
Service is outstanding. Products are good quality and well stocked
The staff is very courteous and conscientious in ensuring that the haircut is done properly. Asking and confirming my preferences. Well done.
Emily does a great job, and I have recommended her and this location to a couple of friends.
Hire more people please. The haircut was fine. But the people working took entirely too long to get to me. I sat for 30 minutes while I saw 2 people cutting the same spot of hair. My haircut took 10. I know it's about customer satisfaction but goodness some of us don't need to yap for 45 minutes. Still a great place. Will be back in 2-3 months as always. Also your website bugged me out and I wasn't able to sign in and book am appointment. Went from a 9 minute wait to a 45 minute wait. Insane.
Best cut ever and very professional!
My stylist was superb. She not only gave me a good haircut, she also gave good advice on what I should do in the future.
Aurora is an excellent stylist, perfect haircut every time.
Cuts always good. Timely if I go in the am on a weekday.
The hair dresser is just checked out and doesn’t care to ask or listen to the customer. The shampoo experience was uncomfortable with water dripping down. I told her I was growing out the top and then she just started cutting way to much off the top after cutting she asked is that a good length. Sigh.
Services were great! The lady that cut my hair was Iris and she was really sweet and professional!
Always a great experience. The team there does a great job and are always friendly!
The staff at the store.
PS: your appointment system really sucks.
? Do you charge for a credit card or debit card when paying ? If so, how much?
They stylist was amazing and kind and I appreciate it.
Fast, well done haircut
Keep your prices where they are.
The haircut and the stylist was great!
Ronda was amazing, she listened to me asked questions about how I wanted my hair. Attentive social very nice young lady
Omar Dabbagh
Jamie was my stylist, and has been the past several visits. When trimming my hair, I asked for the length of my bangs to rest right around the top of my eyebrows, as when she was done it was still long enough to go past my eyes. After a quick trim, it was still easily long enough to poke me in my eyes. I reiterated, showed where on my forehead I'd like it to be cut, so that it rested above my eyebrows, or about 2 inches in length. She then cut it completely off, to maybe half an inch in length. Furthermore, she didn't even trim the remainder of my head to match, so I had half an inch of length in the front, and about 3 inches of length in the remainder of my hair. I paid, but upon getting to my care and actually getting to see it, I went back in to get it corrected. She was unable to salvage it due to how short the front was, and so I had to get a buzz cut and now I'm starting over. I'm also still waiting on a refund. I have a video I'd love to share of how she initially left it if you're interested.
Friendly, fast. Hot towel, head massage are why I go there mostly. Hair cut is good too.
I like that by using the app you could make an appointment for the next available hairstylist. It lets me know before I get there if there’s a line or not. Because I usually go during my lunch hour, and this helps me make a plan and be able to get everything done that I need to get done
Sylvia is the best!
Great cut and price
Professional and understanding my request