based on 1272 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arnel was very pleasant to work with and explained everything. I couldn’t believe the difference after he was done! 😊. Thank you Zero Rez.
Knowledge and friendliness of the Tech.
Tech is conscious of keeping our residence damage free and did a great job servicing our carpet. He’s a keeper!
carpet is nice and soft now. But didn't clean along the walls, still has a dirty strip.
The technician was friendly and helpful and did a great job cleaning our carpet and furniture! This is the second time we have used Zerorez and we will definitely use them again!
I have recommended you to several people. I am pleased with the carpets when the work is done. I appreciate the effort that goes into caring for my furniture that can't be moved and the fact that al l can be done at a pre arranged time.
Faster drying time and use of less soap.
Customer service, on time, very professional. My carpets looks awesome
The thorough explanation of the cleaning and how it's different from other companies. Service was superb!
They were on time, efficient, and took a great deal of pride in their work. My carpets look amazing!
I feel like my carpets and rugs get very clean when Zerorez cleans them! I've used several carpet cleaning companies over the years, but since I started using Zerorez, you've been my go-to for all my carpet cleaning needs.
Good service, good job
Jared was extremely thorough and an all-around nice guy! I love how my carpet looks now.
Did a great job craning our carpets
Technician wore booties and was respectful of our home. Carpets are clean and look fantastic.
Pleased with ease of making appointment. Zerorez was great at communicating via text and reminding us of our upcoming appointment. The gentleman who cleaned our carpets was prompt and also called when he was on his way. Our carpets looked great and efficiently.
Good quality cleaning, agreeable schedule, polite workman.
Very professional and quality outcome. Very pleasant people to work with.
The cleaner dude was great and was very intelligent. I was hoping my carpet would have gotten cleaner in some spots.
Carpets are so clean. Always on time for the appointment.
Carpets look amazing. Tech was awesome and did an amazing job.
Your technician did an amazing job. Got all the puppy stains and odors out of my carpet! I will definately be a repeat customer.
Thank you.
Thorough, friendly, knowledgeable and prompt
Broken, missing grout.
Furniture and rugs were not cleaned to the edge.
Technician was friendly, relatable and professional. He took care to protect our home and completed the cleaning in a timely manner. We were impressed with the processes used. We didn't have a chance to see how the carpets turned out as they were in the basement of the townhome we were renting and the carpet cleaning was done as part of our final move out requirement after our moving truck was loaded and we left town following the cleaning.
My couches look amazing after having them done
Polite efficient young man providing great service
Michael was great- carpets look beautiful!
Great product. Outstanding customer service. Michael was great!
He always does a great job. Personable and takes his job very seriously.