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based on 3170 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, offered extras, quick and great communication skills. The deep cleaned renewed the look of my rugs.
Service was excellent. The cleaning was first class, provided by technically knowledgeable individual. He was personable and made me feel comfortable that he would do a good job.
Everything
Everything turned out great. Very pleased with the outcome.
My carpets are clean and the techs sent to the house are friendly, polite, and professional.
Nick was my technician and he was so knowledgeable! He was very polite, and neat and clean while he was here which made the whole experience terrific! Not to mention that he cleaned a very soiled rug and made it look new! We were both surprised. I would recommend this company to anyone who is in need of cleaning services, especially rug cleaning.
Very professional. The technician did a great job on my hair spot areas. Will definitely use this company again.
Jimmy is VERY knowledgeable, professional & friendly! He taught me things about carpet that I never knew. I will be calling back for tile service soon! My carpet looks AMAZING!!!
Their service and quality of work are exceptional. Had our tiles and grout cleaned, but never once have they looked brand new. Even my husband was amazed how beautiful the house looked. Thank you and highly recommend your service.FF
Great company with friendly staff and quality service!!!
Nick did a great job! The carpets look great, thank you so much for responding so quickly, too
I've had the same technician 3 times in a row and each time he has been punctual, professional and helpful. We have been very pleased with the results each time.
I watched a Zerores video on how counters are cleaned which is why I hired you. Turns out all that happened was they were wiped down and sealed. Then the product sealer that was used was expired which turned into another whole day of stripping off the old finish with a razor to make the counters look new and sealed. You also cleaned a portion of my porcelain kitchen flooring and I had to have the tech return the next day to clean up all the mess spots from both the cleaner and the sealer! Very disappointed in the overall outcome and lack of attention to detail!
You have the best cleaning service we have ever used. Tanner and your crew are great to work with!
We started using Zerorez many years ago, their service providers have always been knowledgeable, friendly and thorough. What more could we ask for? This last visit, Nick did an exceptional job for us and we thank him very much.
This is my second time using Zerorez, and after this experience I’ll be back for additional services. The technician (Justin) they sent over was phenomenal, he was able to identify and remove the stains in my carpet & area rugs, made the appropriate recommendations to remove the stains and pet odors. He is professional, informative and knowledgeable.
Start to finish the professionalism and end result doesn’t exist in this industry!!!
Great service
Nicholas was amazing really hard working guy. Nice job!
My tech was very personable and efficient. But we have a rug that some of the stains are coming back through
We had a cleaning on a 100% wool area rug. There were not stains to speak of on the rig just a little more dirty in the high traffic areas. There was one small spot where some cancer wax had spilled. It looked exactly the same after the procedure . Logan our tech indicated that the fiber could not be cleaned further. It seemed like there wasn’t much elbow grease out into it. In fact, my husband was able to lift the wax up with our iron and an old pillowcase when he came home from work. Disappointed.
great job, friendly staff!
Carpet looks great when completed. Logan was very pleasant and knowledgeable
Promptness, friendly, professionalism and a really nice cleaning
Excellent and professional service.
My tile and grout look brand new!
It works very well.
Very nice job. Great technician. Courteous and efficient!
Cleaning service cleaned very well
Justin is always friendly, professional, consistent and communicative. We are very happy with the cleaning result.