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based on 3170 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Area rug cleaning
Anthony called and gave me time he would arrive and he came exactly as stated. Very friendly and did a terrific job!!!
Cleaned carpets to my satisfaction.
The gentleman that came to my house was very professional and polite
The company communicated very well with us before and after the appointment
Overall, very pleased. Office was very attentive to my request in setting up my appt. and followed thru well. Service technician called in advance to verify appt, and called again with a slight delay. As much time as needed was taken for this first appt., answering any and all question, and keeping me informed as the job progressed. I found payment reasonable and efficient. I would recommend and will look forward to using when need needed.
Move light furniture to clean under. We have small tables on our Dining Room tile area and the grout is noticeably black underneath them and then cleaned around them - it looks very obvious.
I have a very nice custom bound 15 feet x 15 feet square area rug made of Shaw carpet. It is still in great condition after almost 14 years of use. Zerorez did a beautiful job of cleaning our carpet. There customer service was amazing - and that is saying something in this day and age were customer service is almost non-existent.
Zerorez was phenomenal in assisting us with a same day service. Their phone and service technicians were extremely personable, respectful and hard working. I will use them for all of our carpet cleaning needs.
Carpet aren’t left soaking wet
Everything smelt fresh and clean and keshaun was great
Excellent customer service!
On time fast and great service. Will use again and recommend to everyone.
Communication and attention to detail
Your staff
I really liked the work and the work that was done and the person that was sent to do the work. He was on time, 1st of all, and very knowledgeable about what He was doing. The air is cleaner and more livable and comfortable. We, as a family thank you-all for the service rendered. OLWJr.
Been using Zerorez for a long time, they are very knowledgeable and the products speak for themselves. The carpets always come out looking 100% better than before and they take their time to make sure any spots are pre-treated so that the final product is as good as it can be.
They worked well in our situation.
Easy to schedule, good communication, friendly service and great job cleaning my carpet and couch
The technicians are awesome! Nick was wonderful.
Was great service.
Keyshawn arrived on time, explained everything to me, was polite and thorough.
Zerorez was an absolute pleasure to do business with! Everyone was very professional and easy to work with- from the estimator that came out to provide the quote, to the office staff that coordinated the service, and Adam, the tech that performed the cleaning! I was very impressed with Adam's communication and explanation of the service he was performing. He was very thorough and knowledgeable! I will definitely be using Zerorez again!
The carpets always turn out really really clean and as promised, without residue! Professional employees that care about how they are treating your home.
The awesome service and dependable and very reliable
On time, great work, and you couldn't find a better representative of Zerorez than Keshaun.
He took the time to let me know what he was doing and why, make suggestions, and he left my carpets glowing. He is the reason for my rating of 10!
Nick did a fantastic job and my rugs came out like brand new
Excellent job and care!
My carpets turned out very clean and beautiful. I don't remember the technicians name, but he did a wonderful job.
It was really easy to set up an appointment..
They arrived in a timely manner.
Adam did a great job ad was very dedicated.
My carpet came out beautiful.
Excellent, Justin was a great technician. There were a few really tough stains that wouldn't come out (but I don't think anything would have gotten them out). Justin was extremely hard working and honestly a great person to have around. Was overall very happy and impressed.
The Technician who cleaned my floors was very professional and helpful.
He did a fantastic job!! My floors look brand new.