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based on 3005 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was impressed by the friendliness and prompt timing of the man who came to clean our carpets. However, I don’t know how clean they actually are because they still stink. We needed the carpets cleaned and sanitized due to our puppy having accidents in the house and an A/C leak that had mildewed. Our house still smells like puppy pee and mildew, so I’m going to have to get another company to come clean the carpets again! Using Zerorez seemed like the best option, but I really just feel that in the end I wasted $270.
I like the products that Nicholas use to clean my wall to wall carpet and my couch.
I also felt very good about how knowledgeable Nicholas is about carpet and upholstery materials and care. He was able to answer all my questions, which eased my concerns.
There when you say you will be.
No extras suggested at last minute.
Alwsys a good job done
Service Technician was amazing. The customer care is top of the chart.
The technician who came to my house, Adam, was first rate. He articulately explained what method he would use to clean my rugs and why. Adam was efficient, polite and determined to provide excellent service which he did with room to spare. Zerorez makes good communication between the business and the client a priority. Cannot 't speak highly enough about the service provided.
The technician Anthony was amazing! Give him a raise!
Friendly technician that worked hard on my floors and grout
Friendly, knowledgeable service rep and amazing results!
The technician was an excellent communicator and educator. The finished result was excellent as well,
I thought the tech did a great job, was very efficient
Very professional friendly and hardworking! He did a great job on all of our items
When I called to inquire about service, the receptionist was professional, courteous, and knowledgeable. The service tech, Anthony J, and his manager worked together to accommodate my schedule and completed service within 24 hours of my request. they did this by working outside normal business hours to take care of their customer and I appreciate the work they did.
Gear job
Technician was pleasant, explained everything in advance and ensured that I was happy with the final product. My area rugs look and smell clean. I am very pleased.
Being able to book online was what sold me, and the service was perfect.
Nicholas did a great job protecting the walls in my home with the equipment. I truly appreciated that. He also explained what the chemicals will do to the carpeting and how the cleaning processes are performed. Nicholas was great and I would definitely recommend him and the services to anyone that needs their carpets cleaned!
We have had several different companies clean our office floors in the past 35 years. When we first tried Zerorez we noticed that the carpets stayed much cleaner for a much longer time. It was very obvious to us that your system did a better cleaning job than the other cleaner companies.
When Zerorez stopped working in our area several years ago we were stuck with the other companies and we were not satisfied with them.
We used Zerorez at our home also and have always been pleased with the results.
Prompt arrival, quality work and was in and out.
Good service.
Job well done
Extremely friendly and thourough! 😀
The technician was very professional very pleasant to interact with. He was very careful with everything in the house and property. Service was great. Grout cleaned up and looks brand new. Will definitely use zero res again
Easy to make an appointment and the service technician was extremely professional.
Great job cleaning and sealing the tile.
good work
The tech was very kind and my carpet looks great!
Keyshawn was very friendly and explained the process
Great work, and we will certainly use you guys again!
Price; quality and speed of service.
Paying over $300 to clean a small area rug end up completely ruined is not making me a customer that you would want to give comments.
Not offering an assistance to fix makes your business less desirable to work with