Customer Testimonials
Customer service was excellent
My experience at My Bike shop has been fantastic, finally someone that takes the time to speak to you and help out as best they can. None of this trying to sell you things you don't need. I will be recommending this shop to friends and family with Bicycles.
The guys are always friendly and happy to have a chat. Very knowledgeable and provide good advice
The knowledge and service was very good. Had the colour and model we wanted
The ability to trade in another bike was appreciated and will keep us coming back as kids grow up. The fact that another kid can enjoy riding the bike we have outgrown is great.
Clearly have a passion for bikes and cycling
Quick and efficient service. I brought my bike in for a broken derailer and had it back that afternoon.
High quality, honest and transparent service.
Wonderful personal service and attention to detail.
The boys are great to deal with. They are very honest and they do a great job. Anytime the work on the bike is getting more than what we agreed on they give me a call before continuing with the work. The don't try and upsell you. If you want to spend $40 - $4000 on the bike they treat it the same.
Excellent friendly service from a small shop, no pressure to buy unlike the large chains
As usual excellent service & support
Friendly and very knowledgeable. They’re now my go to bike dudes.
Friendly, good service reasonable prices,local and good communication. Jason, the owner has given me professional service for well over a decade.
Friendly. Good service. Good prices. Been a regular for many years. Jason runs a great Shop.
Advice, helpfulness and pricery
V friendly and approachable
Isaac was very helpful.
Friendly and helpful and ready on time.
Friendly and knowledgeable staff. Always very courteous and do not try to oversell anything.
Good service and advice, do well by customer.
Great service!
Fantastic service as always! Very happy with my bike and highly recommend :)
Very high standard of customer service from both Jason and Callum. I am a returning cyclist after 15 years away. Last Tuesday I collected by bike from the shop and Callum took an hour with me to answer numerous questions.
There were delays with parts, however every delay was communicated to me.
Could not have asked for more.
Name removed
Very helpful and friendly.
No
Great service and advice every time
Great customer service. Good knowledge of the product.
Hi "My Bike Shop" Team,
I got an email offering me a different color bike than the one I ordered, which I think I like even more then the color I thought I wanted. I picked up my bike on Tuesday 25/05/21. Otherwise I would need to wait for my original order to come in. So I was very happy.
The young man who helped me was calm and personable. He acquainted me with my bike to where I felt confident going forward and he also invited me to call into the shop if I have any trouble.
It's been many years since I've been on a bike. I'm glad I made the decision to get a bike and I'm glad I picked "My Bike Shop".
Good advice and prompt service.
Well priced service, loving my bike again
Friendly, helpful service and great range of products.