Customer Testimonials
I had an awesome experience buying my bike from Jason. I had gone into a different store & had terrible service but from the minute I walked into My Bike Shop I was welcomed & nothing was too much effort.. I was kept informed as to the delivery date etc & am more than happy with my purchase. I cannot recommend this store highly enough
Very good reception at book-in. The bike was assessed and service requirements and anticipated costs made clear. Notification of issues arising communicated clearly and options offered. The cost was reasonable and the bike rides like new.
Knowledgeable, friendly, willing to provide a service
Friendly, thorough and focussed on providing a good service
Easily booked in and then serviced quickly. I hate being without my bike for long but the guys at the shop got it done super fast.
Love My Bike Shop’s personalised service and the very knowledgeable staff generous with their help, instruction, time and resources.
Customer service, satisfaction guaranteed by professional staff.
I was happy with teh communication by phone. I was super happy when i took my bike for a ride this morning, and it rode so so much better!!! I think you smoothed out the gear shifting and the creaks. thank you
First name removed
It would be great if you opened a little earlier in the morning for bike drop offs. It’s just a bit late for those of us who work...
Excellent service as usual from Jason and his team.
Friendly staff, good product knowledge.
Excellent prompt service, very happy.
Helpfulness and willingness to serve customers well
Staff Always have time to explain in detail when you get any product or service from them .
Good range of Bontrager gear - just need some Trek road bikes !!
I was well informed with the repairs. Very courteous service. Thank you.
The team were great, friendly, helpful and were very flexible in servicing my bike last minute. Thank you!
Brilliant guys! I've already left you a great review on Google.
Jasper is always very helpful and full of knowledge. I can't wait to get back on my bike!
Friendly. Helpful.
Friendly and helpful.
Great service and advice.
Great choice of products
Amazing service, very thorough and helpful, happy to go the extra mile!
Great service, helpful, get things done quickly and at a great price
local and willing to assist
Quality products. Professional advice and workmanship.
Great service, great prices, great people. Highly recommend
Great job done Thanks See you again. First name removed
Exceptional service from Jason...very knowledgable and patient...thoroughly recommended.

Great service