Customer Testimonials
Excellent customer service
Great service, trade in, free service schedule for new bikes.
I like that you are a smaller family owned business and the service is always excellent
A local business which made an effort to provide the service we wanted at a reasonable price.
Great friendly and informative service
prompt service with a smile. Thanks!
Friendly staff great bikes
Friendly knowledgeable staff, quick turn around, very pleasant buying experience.
Ample stock and good old fashion service
We have a Trek bike and it has been used reliably for many years
Friendly service, decent prices, recommended.
Great service, friendly staff.
Jason Jeffrey was very helpful when I first went to the shop to enquire about a mountain bike. I had been to several other shops but I liked Jason’s approach to service.
I decided to purchase a TREK from My Bike Shop and went in again to decide. Following Jason’s advice I purchased the Marlin 7. It immediately went for a pre-delivery check and I took delivery shortly after.
Customer service not only when you purchase your bike but in the follow up in case of any issues is important to me. Jason at My Bike Sop in Mitchelton abs his staff are amazing!
Always great friendly service for a good price. Always willing to order in stuff
The staff are friendly, informative and helpful.
Great service, friendly staff
Great service
Very friendly staff
The prompt and very friendly service.
Convenient location to my home at Ferny Grove, convenient off street parking for my car ( I am not confident of riding my bike there along Samford Road). No pressure to buy extra stuff that I might "need". The service seems to have been done properly.
The boys do a great job every time and they have a quick turn around, they don't cut any corners when it comes to servicing
The team was easy to speak to and really helpful
Great affordable brands and so friendly and helpful service would shop there again.
Always the most amazing service. Always go out of their way to help me and my gumby ways. Just genuinely awesome people and my bike is always a dream to ride after every service.
Exceptional knowledge and service
Wide range of bikes and accessories
We found what we wanted on our first visit
Very friendly, super helpful staff and quick results!
Very helpful in picking out two bikes for our boys. Both bikes were ready when we needed for each birthday. Service was brilliant.
Great friendly knowledgeable staff, excellent customer service, always happy to answer questions and give advice
Great service, price and skills from the team
Friendly & helpful Staff