Customer Testimonials
Friendly prompt service
very friendly team and prompt service
Friendly staff, knowledgeable and, so far, superior product.
I had a service for my bike and the recommendations for the type of service was fantastic! Thank you! I feel like big companies would prefer to ensure you pay the highest price, and not give you what you actually need so thank you!
Gave me a time frame and was done in time. Talked to me about my bike and what to do with it going forward.
Friendly helpful service. Location great. Affordable servicing costs
Jason, Jasper and the rest of the crew have always been quick to help, every time I have had occasion to make enquiries, make a purchase or get a service!
What they are unable to do on the spot, they have always followed up in good time and with friendly grace.
Thanks team, see you again soon!
Staff are really helpful and nice!
Jason has been very patient and great to deal with, I started looking for my wife and I and wasn't sure what to get her, he suggested a few but said ultimately a Electra townie would be best for her, he was spot on. Also helped me out with my needs and again, couldn't ask for any more. It took me three visits to nail down what I wanted, never pushy, always helpful and just great to deal with.
Friendly staff, fair pricing and honesty.
Did exactly as I asked in a reasonable time frame
Excellent service and super friendly staff
Great service and timely too!
Great team, good service
Great customer service
Quick turn around considering Covid craziness
Hi,
I was well looked after by the team at My Bike Shop.
They went to great lengths to find the cause of a glitch.
And fix same.
They were approachable and respectful.
Name removed
Great experience. Owner very knowledgeable and helpful. Got exactly what we wanted. Only suggestion is maybe someone else on the floor to assist customers to reduce waiting around.
Friendly, knowledgeable and really keen to help you get the best experience from your bike!
Excellent service
Quality bikes and friendly service
Great product & great service
The service is exceptional! 2nd to none.
Great advice, friendly service and first class repairs.
I am so happy with My Bike Shop. In the several transactions I have had since January 2020, I have felt valued, and respected. So much so that I bought a brand new bike from them just now!
All the boys have cycling as their passion, and they support us beginners without being pushy!
Very happy. Have recommended My Bike Shop already to other cyclists, some even coming from Southside of Brissy for great service. Based on personal recommendations. 👍🚲
Friendly, good communication and knowledge
Affordable and closeby
Ethical servicing and charging.
Good advice on bike. Loving the Roscoe and MTBing. Nearly as good as dirt bike riding and much cheaper and better for you!
Great service, prompt and friendly. They went out of their way to ensure our new bike was exactly what was needed. No pushy sales tactics. We'll definitely be back!
Excellent and knowledgeable service. Answered all questions comprehensively.

Knowledgeable of product. Always helpful