Customer Testimonials
Friendly and helpful staff
Always get great service and a great result from Jason and his team.
Jason is incredibly knowledgeable about all things bike.
He seems particularly good at sourcing difficult to get parts.
The 3 most important services people to me are my doctor, my dentist and my bike mechanic.
I hope he never retires.
Great products and excellent service, you won't do better anywhere.
Prompt service and good pricing
Quick service, reasonable price.
Excellent service!
Always receive good service, and I think, products are fairly priced.
Efficient
Professional service from an independent local business. Staff always friendly and helpful
I have been taking my bikes here for servicing for several years. The team is friendly, trustworthy and reliable.
If you got a bike, and it needs a little TLC, this is the place to go.
Great service and helpful staff
Very prompt service and advice.
You are local, reliable and generally inexpensive. Your range of bikes is extensive enough.
Knowledgeable, friendly staff and the fact that it's an independent bike shop.
I am an advocate for supporting local bike shops, to have a reliable and fair priced shop to get my bike serviced is important.
Jason and his team at My Bike Shop are dedicated professionals looking to provide the best riding experience for all their customers.
I have never felt pressure to buy, or an attempt to upsell. Jason offers genuine advice to help people, even if that advice will directly lead to a competitor because he doesn’t stock the item.
I have driven past the store for 7 years, and apart from a chain and brake pads I had never bought anything there before.
I could not be happier with the experience of buying my kids new bikes for Christmas through Jason. Knowing they have been built and checked meticulously, and with the comfort of free servicing over the next 12 months the whole experience was completely stress free. I can’t wait to watch my kids enjoy them for years to come.
Excellent service!
Great service and competitive prices
Service was fantastic. Explained the product and showed comparisons. Fast turnaround.
Friendly and helpful. Will use again and recommend to everyone.
Very good
Really well-priced and well-communicated services! Highly recommended, it was like getting two brand new bikes back!
Everything was good, but I suspect there is a battery or motor problem. When I attempt to charge the bike, the lights come on for a few moments and then go out. If I unplug everything and switch back on,the lights come on again for a few minutes and then go out again. When I got the bike back from the service the battery was flat. I suspect the battery might need replacing, which would be so costly that buying a new bike would be the better deal. Pedalheads at Brendale sell Orbea, so they have the relevant tools.
Great product and very knowledgeable staff. Talked through the options to decide the right bike for us
The service is always friendly and helpful.
Great bikes and accessories for sale.
Always helpful & efficient
Products are second to none.
Service is exceptional
Jason was very helpful & friendly.
Fantastic service, very knowledgeable and great pricing when getting my bike serviced.
Service was really great and friendly.
Really appreciate Jason’s help and advice