Customer Testimonials
Excellent customer service. Friendly staff and great knowledge of bikes. Very happy with the Electra Townies we purchased.
Very thorough
Friendly and obliging
Set time to bring the bikes in.
Email contact when work finished.
Honesty about ingoing condition of bike.
Accurate records of customer information.
Assistance to take bikes into and out of the shop. Reasonable prices.
Recognition that bikes were originally purchased at the shop.
nice employers and good work
thanks for your help and support, I appreciate you guys went the extra mile to assist with the replacement of shock parts for my X-Caliber. Cheers
Everything your product is brilliant and your services are second to none will never go anywhere else
Personal service with a genuine approach to getting the right product and fit for the customer.
Best in the business!!!!
Friendly, honest service at a good price!
Jason kept me in the loop regularly for bike delivery! Great, friendly service.
Staff were knowledgable and friendly, the atmosphere in the shop gives off a great vibe, that everyone is enjoying being there and its not "just a job"
Good service . Good advice . Good price . Top bikes . When you walk into this bike shop you are acknowledged straight away like hi I’ll be with you in one moment not like others where you are just ignored
Superior quality products that meet a diverse requirement. I was fitted, kitted easily and my trek trail bike customised to my particular choices. Superbly enabled by excellent, friendly and knowledgeable staff.
Friendly and very helpful staff. Highly recommended!
Great service, helpful and friendly staff.
Very helpful and friendly service
I went to My Bike Shop yesterday and was greeted by a very courteous and knowledgeable Jason.
He went out of his way to accommodate my needs for a secondhand bike.
Even though I wasn’t in need of a new expensive bike I was treated with kindness.
Well done to a great bike store. I would recommend them to anyone.
Many thanks. First name removed.
Great service!
Great service, good turn around time, will use again.
Very quick and friendly service. Always manage to squeeze in despite heavy workloads.
A service was fine on my sons MTB. There were some extras I wanted done and it was all done very well and In good time. Thank you.
Always excellent service
Good Communication, friendly service, no job too small.
Great service , fair price , very happy
Always fast service upon arrival.
Great service and attitudes to customer service
Non snobby staff!
Prompt and addressed my concerns.
Know your stuff