Customer Testimonials
Good service. Bike felt like new when I went for a ride. Couldn’t ask for more than that.
Friendly and happy staff with helpful advice.
Friendly service and good selection of TREK bikes.
The guys are helpful and friendly and the prices are very reasonable.
Great staff and great service
Great customer service and knowledge of the product.
Very friendly and easy to talk to
Prompt and expert service by friendly and knowledgeable staff. Exactly what you look for in a local bike shop that is a step up in the market for quality bikes and attachment.
Top vote from me
Callum was patient and very helpful - I didn’t know much about what I was looking for but he guided me through, was not pushy and helped me with accessories and even the best way to load my new bike into the car.
10/10 on all accounts, trustworthy, honest- just exactly what I needed to make me feel assured that I was making the right purchase
Professional and honest advice
Value for money, fair price for a good job.
I purchased a Trek Marlin 4 from My Bike Shop on 05/01/2022
Jason and his staff were very friendly and answered all my questions, prior to me purchasing the Trek Marlin 4.
Most important part is that I am very happy with my decision to purchase this bike, and I am definitely enjoying the exceptional quality ride every morning.
Would definitely recommend Jason and his team at My Bike Shop, and of course the Trek Bike is just fabulous. Kind Regards Name removed.
Super friendly, fast and well-priced service.
Trek make a great product and the store ‘My Bike Shop’ offer excellent, reasonably priced after sales service.
Always great and honest service.
Prompt efficient service
Friendly service and great prices!
Amazing to deal with. Jason was very professional, and prepared the bike on the day. Very friendly and would recommend very highly.
Personal, friendly, helpful, professional advice. Never trying to upsell, congrats guys
Friendly service.
Very helpful answering questions
Initiative in servicing my bicycle (replacing parts I wasn't even aware needed replacing)
I'll be back again !!!
Many thanks
You worked with my budget and made recommendations to help.
Really fantastic customer service.
Helpful, friendly, knowledgeable staff.
Happy to answer questions.
Fast job attaching training wheels to my child’s bike.
Had been elsewhere previously for same job, and was told it wasn’t possible to put wheels on without pulling bike half apart.
Your staff listened to my concerns, easily got the wheels on, called straightaway for me to collect. And all in the pre-Christmas rush.
Really appreciate it. Would come again. Very happy. Thank you
Love the bikes! Customer service was great too! Jason really helped us out can’t thank him enough!
Great service
Friendly and efficient.
They did what they said they would do, when they said they would do it. Thankyou.
Jason and his staff are very knowledgeable and always very courteous and friendly. Always a pleasure in dealing with them.
Fantastic service and I now own a beautiful bike.
Great service. They called to update progress & when ready to pick up. Recommended.
Friendly team who know their stuff and are always happy to help. Fast turnaround on service, great communication, and fabulous service.
If you need a bike, a service, or parts and upgrades on the Northside, this is the best place to get it.