Customer Testimonials
Excellent customer service and communication. Helped us purchase an awesome bike. Highly recommended.
very helpful
Products and service were excellent. Thanks for the advice on other preventative maintenance as well. Will definitely come back
Quality service
Ijnfriendly local bike shop with skilled repair work
Very helpful staff, happy to answer all questions and provide good advice.
friendliness, ease of dealing with staff
Very good customer service
The young man who served me was most polite and helped me tremendously. I rode my bike this morning and it felt great. Thank you.
I have been going to My Bike Shop for many years and they are great with servicing my 3 bikes. Very accommodating when I just drop my bike in for repairs with no prior notice
Prompt service and great communication and service
Staff listen to the customer and take the time to explain things. They also seem to know how to do their job and take an interest in the customer's concerns
The people are very knowledgeable, so nice and helpful. I have already recommended many times.
Smiles when greeted, no bull crap.
Excellent service.
Quality assured bike maintenance.
DAN.
Great products and wonderful service
Excellent service all round, very happy with my experience.
I simply like that you guys know your stuff & you're friendly
Awesome service and I would definitely recommend My Bike Shop to any cyclists.
The team at My Bike Shop are friendly and welcoming. They went out of their way to fit in a repair at short notice. I would highly recommend My Bike Shop for all your bike services.
Friendly and helpful staff. I like that you’ve all got a casual yet professional touch to all your dealings. I look forward to riding my new bike - thanks!!
Friendly staff. Very helpful. Came out with what I wanted. Thank you.
Fast service,
Direct advice,
Friendly pricing!
Whats not to like about My Bike Shop.
:)
The boys are great and the service is always really thorough. The bike is always well looked after.
Friendly team who know their stuff and are always happy to help. Fast turnaround on service, great communication, and fabulous service.
If you need a bike, a service, or parts and upgrades on the Northside, this is the best place to get it.
Good service. Bike felt like new when I went for a ride. Couldn’t ask for more than that.
Friendly and happy staff with helpful advice.
Friendly service and good selection of TREK bikes.
The guys are helpful and friendly and the prices are very reasonable.
Great staff and great service

I am very happy with my new FX3 and the service provided by my local Trek dealer.
The only downside to the purchasing process was the extremely long wait (4 months) for delivery but this is the same for everyone at the moment.