Customer Testimonials
Visited My Bike Shop to purchase Trek fx3 as a commuter.
Jason assisted me with my query. This is not my first Trek so already know the brand somewhat and gave good confidence in the brand and manufacturing and hence this most recent purchase.
Jason was very helpful and the transaction was professionally handled.
I have only had the bike a day but enjoy it already and am confident it will do what I bought it for (commuting) and running around.
I would recommend the bike and the shop.
Prompt efficient service
Always friendly and helpful advice, generally quick turn around and support on problems.
Very helpful.
Great service
Personalised service. My bike shop really looks after me. I feel like I'm taking my bike to a mates place to get fixed. I won't go anywhere else
The service you get from My Bike shop is excellent. Nothing is an issue and they will do whatever they can to make sure you are getting what you want. I would not go anywhere else if i am looking at buying or repairing a bike.
They just know what customer sewrice is all about.
Good service. Good advice. Boss is a good bloke.
Friendly helpful staff. Thanks to all. Bike fitting was good. Advice was good. Enjoying the ride.
Very good service. Reasonable price.
Great service, experienced and well priced!
Quality work
Nice Staff
Very helpful
And fair prices
Great service & communication
Jason and Callum do not try to oversell.They also never promise something they can’t do.They try to solve a problem with minimal cost to customer,me.
Wonderful, honest customer service with no 'up selling' or pressure to buy on the spot. Thank you!!
Great service and great bikes !
Really appreciate the personal and friendly advice and service.
all good
Friendly!
Great service and communications. Nothing was a problem, discussed options clearly, work-shopped a solution and made it happen.
Friendly staff, timely work on bike servicing.
Very friendly, efficient service at a good price.
Great friendly service.
Good service
Personable and local
Friendly to deal with, good product knowledge and understands customers needs
Jason and his staff are attentive, friendly and informative at all times. I called Jason approximately 5 times during the process of choosing my daughters bike, researching and then cancelling our own bike orders, then ordering my daughters helmet.
I recently picked up her bike and helmet and was greeted with the friendly and supportive team Jason has at my bike shop. Not once did I sense frustration or shortness with my many queries during their busiest periods.
I will certainly be coming back to see Jason for my wife and my bikes later this year. L Last name removed
Friendly and helpful people. The service work is also fast and neat. 👍
Good product range, great service. Friendly team.
Prompt and cordial service