- Phone: (859) 263-5020
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Customer Testimonials
Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!
DF will always work with you if you need to schedule service and is always easy to get in for service.
Customer service
Service advisors keep me advised and repairs have been completed and if there is an issue…quickly resolved.
Stop spamming for surveys
I like the service team. Honest and willing to help in every way possible
Everything
Alexis is the Service Department is excellent. She is very professional and a joy to work with in servicing my 2025 Hyundai Palisade.
Friendly and non pushy
Spend a few minutes going over the work that was done. I might have questions.
Nice waiting room.
Service was thorough, friendly and timely.
I’m very satisfied
The service is exceptional and my car rep worked hard at giving me the premium customer service
Mr Darryl Bond
Nice service center. I have a lot of confidence they will take good care of my car.
The customer service is very Professional gave good quality service she knows how to wow her customers and her name is Alexis that works in Hyundia Service department.
Service was nice quick efficient I was able to wait and your waiting room is nice!
The only thing I didn’t find out was how many more services I have left for free.
Large inventory to choose from. Fair prices and trade in values without a bunch of haggling. Professional treatment by staff. A no pressure experience. This is my second purchase and I had a previous sale of an unneeded second car. So I’m a repeat customer.
Pleasant staff. Great modern facility.
Good service, easy to schedule appointments, nice waiting room, knowledgeable service staff
Service was fantastic!
Quick and efficient
Quick and comfortable waiting room
Easy service, in and out pretty quickly.
I purchased my first Hyundai in March, 2025, and have only been in for three service visits so far. I am impressed, not only with the car, but also with your facility and your service team, and look forward to coming back.
They were easy to use and talk to.
Very clean and prompt service.
Quality service, knowledgeable people.
The charge was transparent; the service was professional; the customer waiting area was comfortable.
I and my wife cannot be any more happier with the service and the attention to detail that we get from everyone on our two cars we would very very highly recommend Don Franklin is a number one dealer that we’ve ever dealt with and all of our years we are 125% satisfied with ever aspect from sale management and service with the manager Trevor and my salesman Kanon are the best I’ve ever dealt with ever and I’m 82 years old. I’ve had many cars. It has been a pleasure to work with them and I will definitely buy any future cars only from you all certified.
Collin was awesome!