Customer Testimonials

Very good service very nice employees and excelent automibles

Friendly helpful while there

Hyundai has a good reputation.

Excellent staff!

The people are very friendly and try to help get you this best deal they can to get you in a suitable vehicle.

Lots of extras in the vehicle. And friendly device

Sales person was great. This was our third purchase from her and Don Franklin and we are pleased with the service

This is the second car I've bought from Don Franklin!! The first one was a 2018 Lincoln MKC, and the 2nd one a 2024 Hyundai Tuscon! Both times, I have nothing but great things to say about the deals, the salespersons, and the finance guys!!!! Not to mention the showrooms!! I was in the Hyundai showroom, and wow, what a welcoming place to come!! I have to admit, both buys were quick and easy!! I'll never go anywhere else in Lexington and won't hesitate to recommend Don Franklin to everyone I meet!!!! Thanks for the great experience both times!!!

10 out of 10 do you recommend! The people were very pleasant they experience overall it was a great experience. They let me take my time and figure out what I needed and it went smooth as possible and I love my vehicle and I promote Don Franklin because I work at Walmart and if somebody asked me, where did you get that nice car of course I’m going to send them to Don Franklin.

Great inventory and great people !

I have owned Hyundais for years, great product and our sales person Misty is amazing.

They made the corp buy inexperience very pleasurable

Bought new 2012 Sonata. Owned for 12yrs. 337,000 miles. Motor finally failed. Hyundai bought it back from me for $5800!

Every thing

The people. The quality of interaction.

Hyundai are reliable cars

I had a great, quick experience with Don Franklin Hyundai! My salesman was Collin and he and the Finance Manager, Richard worked tirelessly to find me exactly what I wanted! I had a unique situation, brand new open bankruptcy, needed $0 down, and wanted a newer SUV for my kids and I. They worked with me over the phone and gave me several options that were within my price range and got me financed with my exact terms extremely fast! Collin was amazing and extremely understanding and helpful. He made sure that the vehicle was exactly what I was looking for and had it already gassed up, ready to go on the test drive as soon as I arrived to look at it! He was very accommodating and not overbearing and pushy at all! I highly highly recommend Don Franklin AND Collin as well!!!! I will definitely be back when Im ready to get another vehicle in a few years and I will be recommending them both to any and everyone who is looking for a vehicle! 10 out of 10 would recommend!!!!

CJ was very helpful in deciding which vehicle best fit my needs and explained the difference in similar vehicles I was looking at. For instance the difference between the RAV 4 vs the Tucson

They were very helpful and friendly

Communication

Coolin O’Connel gabe me a great service and he was not just a messenger saying the price and when i was about to leave because of a unexpected change he was able to better the offer so I can feel confident again to our hase the car

Seth Hutchinson was awesome. Very personable!

Those cars are exceptional but a little out of my price range.

Very friendly staff showed me everything answered any question I had I would definitely send someone there and recommend him to them

Everyone is very nice and willing to help

The people I worked with were intelligent, kind, and genuine. Everyone was extremely helpful (Darryl, James, and Marcus were the folks I worked with). No one seemed judge mental or pushy. My ideal car wasn’t locally available and they helped me drive off in a great new car that meets changing professional and personal vehicle needs.

Isaías is a great salesman ! I love the Hyundai Tucson and the Hyundai Palisade. Very welcoming and friendly service

Chad and the staff were very kind and helpful. We specifically chose this dealership because Of the staff. We liked the palisade, but the staff really made us feel comfortable purchasing. Other dealerships made us feel pressure or wee plain unhelpful.

Customer service and attentiveness is a plus at this dealership. No hassle or pressure by the sales team.

Quick service