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Customer Testimonials
They were easy to use and talk to.
Very clean and prompt service.
Quality service, knowledgeable people.
The charge was transparent; the service was professional; the customer waiting area was comfortable.
I and my wife cannot be any more happier with the service and the attention to detail that we get from everyone on our two cars we would very very highly recommend Don Franklin is a number one dealer that we’ve ever dealt with and all of our years we are 125% satisfied with ever aspect from sale management and service with the manager Trevor and my salesman Kanon are the best I’ve ever dealt with ever and I’m 82 years old. I’ve had many cars. It has been a pleasure to work with them and I will definitely buy any future cars only from you all certified.
Simple easy process getting service. Wonderful new Genesis facility. Dan was awesome to work with too!
Name removed
Between my wife and I and my 2 sons, we've bought 5 vehicles from Don Franklin over the years. That includes 4 Hyundais and 1 Genesis. The Hyundai service center is good but the Genesis service center is a level better anything we've ever experienced. Dan, the Genesis service advisor, went above and beyond in verifying everything was complete, making me feel appreciated, & ensuring it was an overall pleasant experience. I don't think
we'll ever buy another vehicle anywhere else. 12/10 Stars ⭐
They are great at keeping you informed throughout the service of any occurring issues during your service or delays that occur.
Flexibility
Professional friendly staff Quick service and easy making an appointment
The best ever
That don franklin has so many lots with a wide selection and best prices
I drive Hyundai’s and they are very reliable cars. And the service department is outstanding.
Prompt and honest service!
The service mamager at Genesis was super nice, helpful and accommodating. Got me right in for my appointment. I also had work to do while I waited and he made sure I had a quiet space to do it in
Great vehicle and beautiful showroom.
Professional and friendly.
We have 2 Hyundais one I traded in was 17 years old and never had a problem the service department is nice and clean and the personal is very friendly and prompt
They did great service on my car.
The staff was very professional and helpful love the car 🚗 lots have a nice variety of vehicles
My salesman’s Personal attention and level of knowledge.
Ben was knowledgeable and made the experience enjoyable. The purchase was a breeze and I was happy with my trade value as well as the price on the car I purchase. I’ve purchase several cars/trucks from multiple Don Franklin locations and the process is always efficient and easy.
Very good
I had a wonderful experience and would highly recommend sales consultant Stan and the manager James to anyone interested in purchasing a new or used vehicle.
Love the Hyundai Tucson’s, this is my second one and I wouldn’t buy another make of car! Simply love the cars features! And especially how it drives! The dealership was friendly and knowledgeable and not pushy! I would recommend them to everyone!
The people are willing to go above to promote the business that employs them. I prefer to talk to a human instead of a computer when I have issues with a car.
Employees were determined to fix the issue
Provided a temporary car
Ease of dealing with the company.
No pressure, and very knowledgeable.
Alexis is always very welcoming when I drop off my vehicle. The service was a software update. I was only there for 40 mins! Quick and easy!
I love the kindness and professionalism of the whole entire staff, every time I’m there!
I purchased my first Hyundai in March, 2025, and have only been in for three service visits so far. I am impressed, not only with the car, but also with your facility and your service team, and look forward to coming back.