Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 2, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a great, quick experience with Don Franklin Hyundai! My salesman was Collin and he and the Finance Manager, Richard worked tirelessly to find me exactly what I wanted! I had a unique situation, brand new open bankruptcy, needed $0 down, and wanted a newer SUV for my kids and I. They worked with me over the phone and gave me several options that were within my price range and got me financed with my exact terms extremely fast! Collin was amazing and extremely understanding and helpful. He made sure that the vehicle was exactly what I was looking for and had it already gassed up, ready to go on the test drive as soon as I arrived to look at it! He was very accommodating and not overbearing and pushy at all! I highly highly recommend Don Franklin AND Collin as well!!!! I will definitely be back when Im ready to get another vehicle in a few years and I will be recommending them both to any and everyone who is looking for a vehicle! 10 out of 10 would recommend!!!!

Report a concern   September 30, 2026 — Rated 10 out of 10 by Krista Makin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was very helpful in deciding which vehicle best fit my needs and explained the difference in similar vehicles I was looking at. For instance the difference between the RAV 4 vs the Tucson

Report a concern   September 30, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

They were very helpful and friendly

Report a concern   September 28, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Coolin O’Connel gabe me a great service and he was not just a messenger saying the price and when i was about to leave because of a unexpected change he was able to better the offer so I can feel confident again to our hase the car

Report a concern   September 26, 2026 — Rated 10 out of 10 by Maricia Bukckley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Seth Hutchinson was awesome. Very personable!

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Those cars are exceptional but a little out of my price range.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ronda Chrosniak Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff showed me everything answered any question I had I would definitely send someone there and recommend him to them

Report a concern   September 25, 2026 — Rated 10 out of 10 by Mia Dogey Logo Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very nice and willing to help

Report a concern   September 23, 2026 — Rated 9 out of 10 by E.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The people I worked with were intelligent, kind, and genuine. Everyone was extremely helpful (Darryl, James, and Marcus were the folks I worked with). No one seemed judge mental or pushy. My ideal car wasn’t locally available and they helped me drive off in a great new car that meets changing professional and personal vehicle needs.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Perla Morales Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Isaías is a great salesman ! I love the Hyundai Tucson and the Hyundai Palisade. Very welcoming and friendly service

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad and the staff were very kind and helpful. We specifically chose this dealership because Of the staff. We liked the palisade, but the staff really made us feel comfortable purchasing. Other dealerships made us feel pressure or wee plain unhelpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Byron Costner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service and attentiveness is a plus at this dealership. No hassle or pressure by the sales team.

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quick service

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff . Good selection of cars

Report a concern   September 17, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff is professional yet, very friendly, polite, and thoughtful.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Karey Jones Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Services great. My sales representative was amazing.

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly salespeople

Report a concern   September 14, 2026 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin our sales associate was great. Calm, reassuring and respectful. Highly recommend Collin

Report a concern   September 11, 2026 — Rated 10 out of 10 by G.E. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love Don Franklin, because they do honest business, and the atmosphere is very peaceful, positive. You tell them what you want, and can do, and they deliver.‼️

Report a concern   September 11, 2026 — Rated 10 out of 10 by Simran Singh Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service was spectaculas I got helped by Collin for the 2nd time he is the greatest such a good sales man all the staff was very nice I was impressed by the positive Energie there asoon as I arrived I got offers some water it was an awesome expierence!!

Report a concern   September 11, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Just like the car.

Report a concern   September 10, 2026 — Rated 10 out of 10 by A.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The customer service and no pressure sales approach were very appreciated. Chad Givens was very patient with all of my questions and created a positive and helpful sales experience.

Report a concern   August 29, 2026 — Rated 10 out of 10 by William Sergent Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The car is beautiful, the sales person, Collin O’Connell, was amazing, and the process was relaxed and informative. NO one was pushy at ALL! Nice experience!

Report a concern   August 25, 2026 — Rated 10 out of 10 by Sarah Brumfield Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was more than willing to help me find a solution for my car needs and concerns. The management was also very kind and helpful.

Report a concern   August 25, 2026 — Rated 10 out of 10 by Tahir Tatla Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad is amazing, although we are still car shopping you are ranked number one on our list

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great car for the price!!

Report a concern   August 11, 2026 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good quality products and services

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty Roberts was so helpful amd accomidating, i would tell anyone to go see her… pricing is fair and the warranty is a big plus that others dont give… they have worked with me to make it such a pleasant purchase


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