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Customer Testimonials
Excellent customer service
Service people were professional and service was performed as scheduled
You all are very good at what they do and always put you first
No problems, and the guys donwhat I ask!
The guys in the service department always do a great job. the service writers are top notch.
Good fast service
Friendly employees
Friendly, knowledgeable and helpful
I like my salesman Kyle Young, he works hard to put me in the truck I want..
The staff was amazing. Very professional and eager to please. Tyler Young went above and beyond to help my daughter every step of the way for her first “big girl” purchase.
Purchasing my new vehicle from don franklin was an excellent experience. They were helpful in guiding me thru vehicle and financing options. Would highly recommend
told me what your were gonna do and charged me whatcha told me
We love our new GMC Terrain a Really awesome ride and the Sales Representative John Wagers and Joe Cummins really made the experience pleasant. Would recommend Don Franklin GMC to anyone
Nice SUV
Staff is very polite.
Great service and good people to deal with
Great service. Very friendly and professional.
Good service if you don’t mind having to wait extra time to get the job done. I was told to have my vehicle there at 9:45 and the repair would take about 4-5 hours. I dropped it off on time and had a buddy pick me up. We went and killed time and at 11;00 we decided to get lunch. I had forgot some medicine in my vehicle so we stopped in to pick it up. My vehicle was parked outside I had the service manager get my keys so I could unlock it and get my medicine. This was around 12:00 my truck had not been touched.I left a little upset because of the time being wasted. I receive a call form them at 3:00 to pick my truck up because it was ready. This was a recall fix an I had went in and ordered the recall parts last July and this is April. So a very long wait for parts and for repair. Unless it’s my only option I will not be back.
Great experience!
Had a great service visit
Kyle Young did a great job. He was informative and answered every question. He had the vehicle ready on the lot when we arrived and made sure our experience was perfect.
Great friendly service in a timely manner! Can’t wait to come back!
I am absolutely in love with the vehicle. Kyle was the best and didn't stop till he found the right vehicle just so I could get approved but instead of sticking me in anything he made sure it was something that I was happy with. Thank each one of you for all the help and especially thanks to Kyle for making my experience worth it and making me a permanent don franklin customer!
Tracy Whitaker takes care of his clients!
Brandon and Hunter were super nice! Love my new suv😊.
The process was easy . Matthew was a great ! Not over bearing or pushy.
Everything you need in vehicles
Very nice, well built.
Broad selection of vehicles to choose from
I was very pleased with the service I received on my 2014 Silverado. Work was performed sooner than expected. Will definitely be back for next due service.