Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 1, 2023 — Rated 10 out of 10 by Jordan Walters Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin has always been great to me, along with the staff helping out in away they can.

Report a concern   July 1, 2023 — Rated 10 out of 10 by R.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

John Wagers was a pleasure to work with! Thanks!
Report a concern   July 1, 2023 — Rated 10 out of 10 by Kathy Beasecker Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were ready for my appointment. The waiting area was clean. Coffee was good and free. Both people I talked with were very courteous.
Report a concern   July 1, 2023 — Rated 10 out of 10 by A.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly working staff
Report a concern   June 30, 2023 — Rated 10 out of 10 by Jessi Spradlin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

10 out of 10
Report a concern   June 30, 2023 — Rated 9 out of 10 by Joe Gossett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast appointment with complete service. Info: odometer indicator reads "time for an oil change"

in months short of milage. Maybe that can be changed the next 5,000 miles service?

thanks, joe
Report a concern   June 30, 2023 — Rated 10 out of 10 by Mindy Hall Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The honesty of the salesman and the finance dept. and the service after the sale. Friendly not pushy salesmen.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Chrystal Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love my Chevrolet and plan to buy another one in the near future
The service department is always available and ready to answer any questions I have.
Everybody is always friendly but yet professional.
Report a concern   June 30, 2023 — Rated 10 out of 10 by Dennis Karr Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

service is great
Report a concern   June 29, 2023 — Rated 10 out of 10 by Frankie Smith Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I was very pleased with the service I received while purchasing a new truck
Report a concern   June 28, 2023 — Rated 10 out of 10 by John Ware Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get service.

Report a concern   June 28, 2023 — Rated 10 out of 10 by S.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Treat you good.
Don't have to wait too long.
Report a concern   June 27, 2023 — Rated 10 out of 10 by Joseph Henson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

They man that helped us was amazing and very nice and straight forward and we was so thankful for how he treated us.

Report a concern   June 27, 2023 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great truck service department. Thank you for expert great service!
Report a concern   June 27, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change
Report a concern   June 27, 2023 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly.
Report a concern   June 26, 2023 — Rated 10 out of 10 by B.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Professional and courteous
Report a concern   June 26, 2023 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly and will work with you
Report a concern   June 26, 2023 — Rated 10 out of 10 by Gaige Clidinst Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike Prewitt was super helpful and understanding! He made me feel completely welcome and was extremely reasonable. Not only him, but the entire staff. We drove from Indiana to do business with this dealership and I would do it again. If you want a great vehicle purchase experience, you’ve found the right place!

Report a concern   June 26, 2023 — Rated 10 out of 10 by N.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

At Don Franklin Chevrolet Buick GMC I was treated with respect and made to feel comfortable in asking questions and voicing any concerns that I had. The sales consultant that I worked with was Brandon Swanner.

Report a concern   June 26, 2023 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere
Report a concern   June 25, 2023 — Rated 10 out of 10 by Richard Humble Don Franklin Somerset GM Service Department
What do you like about our products and services?

Time! when they say they can get you in at a set time, they do. I want to thank Benie.for being so helpful..
Report a concern   June 24, 2023 — Rated 10 out of 10 by James Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was very helpful and took care of me in a professional and timely manner.
Report a concern   June 24, 2023 — Rated 10 out of 10 by L.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kyle young was awesome !

Report a concern   June 23, 2023 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Have nice a well trained employees

Report a concern   June 23, 2023 — Rated 10 out of 10 by Steven Goings Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I really liked Mike Pruitt he was honest with us and took time to explain everything. I’m very happy with my purchase.

Thanks again Mike appreciate your helping finding me truck.

Report a concern   June 23, 2023 — Rated 9 out of 10 by H.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Keeping appointments and getting you in and out.
Report a concern   June 22, 2023 — Rated 10 out of 10 by Deborah Hebert Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought my truck from you in 2015. Brand new. You have serviced it every time. Very professional very nice. Just a great place. The only bad thing I have to say is I payed my truck off early so the insurance person was suppose to give me a refund on my extra insurance I had bought. And I couldn’t get him to give it to me. So I never got my money. But your service dept. is wonderful.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Roy HALL Don Franklin Somerset GM Service Department
What do you like about our products and services?

great customer service great people
Report a concern   June 21, 2023 — Rated 10 out of 10 by E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

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