Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great

Report a concern   February 17, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly service and quick.
Report a concern   February 17, 2024 — Rated 10 out of 10 by J.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Joe and Tracey are always great to deal with

Report a concern   February 15, 2024 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike and Joe did a great job in helping me find the vehicle I purchased. Bennie and Daniel take great care of me in the service dept.
Report a concern   February 14, 2024 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Did well
Report a concern   February 14, 2024 — Rated 10 out of 10 by Derek Dobbs Don Franklin Somerset GM Service Department
What do you like about our products and services?

good customer service very friendly and helpful
Report a concern   February 14, 2024 — Rated 10 out of 10 by Crystal Bullock Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always courteous to me. Service is always prompt. Being a woman you don’t always get the best treatment at car dealerships so I appreciate how they treat me.

Report a concern   February 13, 2024 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They people there always do a very good job when I get my vehicle serviced.
Report a concern   February 13, 2024 — Rated 10 out of 10 by Derek Dobbs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly service very helpful plenty to choose from
Report a concern   February 13, 2024 — Rated 9 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the ride of a Buick.
Report a concern   February 12, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I really like our vehicle and YOU can't beat the service we get from YOU all so keep up the good things that YOU ALL do First name removed
Report a concern   February 11, 2024 — Rated 9 out of 10 by Wade Abbott Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service and I feel I can trust the Somerset crew.
I would like to get a list of maintenance items that needs to be addressed in the future. I used to get such suggestions but no longer.
Report a concern   February 11, 2024 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone I have dealt with are very professional and courteous. There is no pressure to purchase. Just a good down home dealership.
Report a concern   February 11, 2024 — Rated 10 out of 10 by P.O. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I went in to try to get a vehicle with crap credit and Brandon went above and beyond to help me drive away with a new car. Def will recommend him to everyone as well as don franklin.

Report a concern   February 10, 2024 — Rated 10 out of 10 by D.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike and Joe treated me like family. Mike bent over backwards to accomodate my needs. Daniel and Bennie in the service department have treated me with respect.
Report a concern   February 10, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They treat every one with respect!

Report a concern   February 10, 2024 — Rated 10 out of 10 by Clifford Auterson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle Young was knowledgeable about the truck we purchased. He explained GM points how to redeem them, the follow up service & warranty as well as download my GM app on my phone & showed how to use it. Very personable young man.

Report a concern   February 8, 2024 — Rated 10 out of 10 by William Church Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and easy

Report a concern   February 8, 2024 — Rated 10 out of 10 by Sheilah Childers Don Franklin Somerset GM Service Department
What do you like about our products and services?

THE BEST SERVICE IN OUR AREA
Report a concern   February 6, 2024 — Rated 9 out of 10 by E.F.O.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service. Asked every question! Great customer service

Report a concern   February 6, 2024 — Rated 10 out of 10 by Jeanie Smith Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

There was a good selection on vehicles on the lot. While we were looking Joey was there to help but did not pressured us to purchase a vehicle. Joey was very knowledgeable and answered all the questions we had.

Report a concern   February 6, 2024 — Rated 9 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick service

Report a concern   February 6, 2024 — Rated 10 out of 10 by P.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department were all really nice and helpful.
Report a concern   February 6, 2024 — Rated 10 out of 10 by W.K. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly knowledgeable staff, quality products that look good, ride great, and are reliable.

Report a concern   February 6, 2024 — Rated 10 out of 10 by Derek Dobbs Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

sales Rep Kyle Young was very helpful. answered all my questions and help me get the best options.

Report a concern   February 6, 2024 — Rated 10 out of 10 by V.F.S.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The guys at Don Franklin have always been great about finding the vehicles I “want”. Sometimes that has requires a little legwork.

I appreciate how efficient they make the whole buying process.
Report a concern   February 6, 2024 — Rated 10 out of 10 by Jeff Dixon Don Franklin Somerset GM Service Department
What do you like about our products and services?

It's so East and fast in and out!!
Report a concern   February 6, 2024 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You are professional and quick. I bring my truck in and they get right to it. Love the service dept.

Report a concern   February 6, 2024 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The team worked very hard to get me in the truck we liked and wanted at the same time providing a very friendly environment

Report a concern   February 6, 2024 — Rated 10 out of 10 by Robert Freeman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Keep up the Awesome work!

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